Right now I use an VA from the Philippines to respond to all my leasing questions (from Facebook, email, text, and phone) and help with application screening and it's been working great for over 5 years!

Median sales price for condos and townhouses is down -3.4% YOY in October in JC.

I'd start by looking at where the money is going and how to increase your income and lower your spending. 

Ive worked with them before for another displaced family and it was great, they even adjusted the rate mid stay and was a big financial win for me. 

Before I owned it, I visited the house and the "Elder" condoned and encouraged the 7 other family members deviant behavior. 

And, on top, thanks for teaching us how to live and party!

Extra income by renting and the benefits of appreciation.

And they're cheap or nearly free.  

@Steve CastagnettaBe honest have not really found a very good one - and I always question data - why?

Also find out if they are licensed and talk to that board.The fact that you haven't been paid the rent and they aren't answering their phone is not a good sign.It shouldn't take a long time, but it may cost you to break the contract.