Personalized service gets you 5 star reviews so I answer everything myself.

We all need to talk NET INCOME and how that compares to local market rents to keep things real.I recommend all operators think about how they can get 5-star reviews on the cheap.

Thank you for your information @Wesley Pittman.  

Except for 1950 Avene of the Stars, a 731,000-SF tower underway in Century City, most speculative projects have been small-to-mid-sized mid-rise creative office projects hoping to attract tenants with the latest generation space.

We only anticipate it to get better once we have more bookings and 3 5 star reviews.

I've also toyed w/ the idea of bonusing based on 5 star reviews for all metrics tied to their duties.  

Vacancy in Minneapolis is expected to rise to an estimated 6.5 to 7% (star tribune), Minneapolis, Minnesota rent growth is at  (-10.40%) (co star) and these numbers are backwards looking.  

Just as your first home purchase is seldom (exempting trust fund kids, star athletes, movie/music stars, etc.) your dream forever home, you first rental is seldom the luxurious beach front home in a great vacation market.  

Go see Shellpoint's reviews on yelp--two stars with over 300 reviews.

Until I notice a wall area seems a bit odd, scratches on the floor, tenants just starring at me and I depress an area, hear a click and the whole dang wall comes sweeping back opening up too a hallway.