Conventus Lending And Shellpoint Servicing--The Saga Continues

[John Thedford]

I have posted about these people before. A few years ago I got two loans from Conventus. They have now hired Shellpoint to service the collections of the notes. Shellpoint has to be the worst bunch of people I have encountered. Month after month they cash my checks and the send emails stating I am delinquent. Well, this month is even worse. They RETURNED MY PAYMENTS stating they could find no record of the loans EVEN THOUGH PAYMENT COUPONS WERE ENCLOSED. I had notice the checks had not cleared, and sent new payment checks certified mail last week. They have not received them yet. It will be interesting to see if they cash those or return them as well. Keep in mind ALL of these checks have the same name, address, account #, etc---they have been cashing them for a few months and NOW THEY RETURN MY MAY PAYMENT. Repeated requests to Conventus and their owner, Keith, have done NO GOOD in fixing this situation. I believe they do not care. They tried to sucker me into a new loan stating that would solve the problem? BULLONEY. How would a new loan, being serviced by shellpoint, on the same properties, solve anything? The ONLY thing it would do is increase my pre-payment timeline. I CANNOT WAIT TO GET RID OF BOTH OF THESE COMPANIES. Go see Shellpoint's reviews on yelp--two stars with over 300 reviews. That says a LOT! 

[John Thedford]

@Andrew Postell there is NO WAY I would EVER allow these people to be able to access my accounts. I got statements today stating I am THOUSANDS in arrears although I have made EVERY PAYMENT timely. These people sent back the May payments---which were made on time. Other payments for previous months were made timely and these people cannot even properly credit me. Give them access--they will surely take more than due and it would be total hell recovering monies they were not owed. I have called an attorney hoping to get this resolved and hopefully SUE THEM for the harassment for calling and emailing me for debts not owed.