Looks like you asked ChatGPT to write you a post and added some commentary to make it seem more authentic.

Finding authentic, new material is rare.

I worked for months in trying to figure it out, and just went back to my tech support days to isolate the problem to an authentication issue.

That's why I think owning your mistake could be a good chance of correction, because you didn't know right, and while a judge will not care maybe, just MAYBE the person will, if you own the mistake, apologize authentically, and work to make amends. 

Just be prepared if there is a problem with a guest and the OTA knows you took communication off their platform, you run a strong possibility of the OTA taking the guests side since they can't prove the authenticity of the communication. 

Perhaps it's missing an authentic cultural feel.

My suggesting on this, is to pick a thesis where you can bring authentic value to the table when speaking to the owner.

Still, some are primarily in the BP blog and are posting on articles there daily.But, I still see some great investors on here and really good responses.Patience, persistence and authenticity are the magic ingredients to building great relationships, and even a great reputation if that is what you are after, here on BP. 

Even though you say you weren't impressed by the data on our website, the information is very true and why most in the PM industry do not use Yelp when deciding on a PM - since you referenced the information, but did not share it, here it is for everyone educating themselves on this forum - "Even though Yelp.com is a popular place for online reviews, Yelp’s ineffective algorithm has been the source of multiple lawsuits due to the suppression of authentic positive reviews, and the website is under increasing scrutiny from the business community as well as consumers"My experience tells me people want all opinions, not just the ones a platform wants them to see.

The letter she provided was authentic last year, but this year she manipulated the date and submitted it again rather than seeking an updated letter.