I think you are right, the monetary value is irrelevant, it's the gesture that will make the most impact.

But that's just a goodwill gesture, not a liability issue.

I have done this for years, and to me, it is a cheap way to make a gesture the tenant will remember.

I'd agree that regardless of where the responsibility lies, it would be a small gesture of good will on your part to have your PM arrange for it to be cleaned out (especially if they are good tenants).  

(posting this for a friend who’s not on BP)Situation: My mom and dad have big hearts and made a nice gesture but unsound “personal finances” decision years ago.

It seems every 3-4 months you are posting about a train wreck where someone has taken advantage of a gesture you have made.

While I think it's a really nice gesture to their friend, who has lived here for 10 years, I'm thinking that when they start showing the place to new potential tenants, they will most definitely ask what that is about, and I think some people will likely be really creeped out, having it so pushed into their face , that they'd be moving into a place where someone just died.

Blue Moon is no exception, and unfortunately even if they could in some way justify that you were deserving of some consideration even as a gesture of good will, they are not in a position to make any adjustment to you now or in the foreseeable future.

So yes, small gestures like that go a long way.

A judge will sometimes see that as gesture you were doing a workout with  the tenant to catch up.As for tenant demands we would have them sign a condition report when they signed the lease.