If that is the approximate time frame, then throw them a bone and move on.If they have been unable to use the bathroom since the water incident because it was declared unhealthful, then it would have been much better to have made an insurance claim. 

I will also throw out another idea.

I often wonder if the remote location (20 minutes up the mountain) is a turnoff and travelers are starting to prefer motel-like accommodations that are close to the main highways.Houses in the middle of the woods with no view, houses that are non-cabin style like they belong in a normal major city suburb, no game room, no deck to take in the view, no hot tub, no area for a fire pit, no room for extra activities like corn hole or throwing the football, poor driveway, steep entrance, tons of stairs etc.

If my landlord sent me something like this (with the over the top “nice” overtones) is throw it away

I am going to throw this out there and play devils advocate- while I believe they will cut rates because its an election coming, I ask why are they cutting rates?

Refinancing seems like throwing that goal out the window.2.

You clearly have never own rental properties in NYS, sir.Every tenant gets a pro bono attorney for landlord/tenant matters, and there are TONS of these young law school grads working for United Tenants or other such orgs that are more than willing to make a case out of nothing, throwing it on the legal wall and see if any of it sticks.But, I digress...Here's an angle no one has yet taken on this one. 

I'll throw you a curveball of an idea.

I'm just throwing this out there to see if there is a need.

They want to do everything by the book, but don't understand the inspection process and don't want to invite an inspector to come over and throw the book at them.