The brag book is a 3 ring binder of references, things about you, deals you've done, charity work etc. it's designed to showcase that you are a knowledgeable, trustworthy, all around good doobie and YOU ARE DA MAN for the job.

A few offhand that come to mind include DIG, GPREIA, RING, etc.General advice on the Philly market: Know your target neighborhood as they can change quickly.

Throwing my hat into the ring here @Bob Berland et al.

. - still rings true every day.

There are many areas in first ring suburbs where deals can had, it really depends on where you will be working and your budget.

Tenants don't ask me to come get it because they don't have stamps, or tell me they stopped by and put it in my mailbox.I can see when they paid their rent, and can use my bank statements as legal proof if needed.I have a google number that I give to tenantsIt rings to my cellphone, so I get the call wherever I amIt's freeI can set it up to go straight to voicemail during non-business hoursI schedule inspections every 9 monthsI see the condition of the property every yearEach year, I'm viewing it in a different seasonEvery property is within a short drive (5-10 minutes for me) - when I started buying properties, I wanted to learn my market well before expanding.When I was managing my own properties, I didn't want a long drive to deter me from responding to a maintenance call.I drive by every property at least once a month to see the condition from the outside.I really know the market rents, the neighbors, building codes and laws without a lot of effort.I automate whenever possible.When I managed my own properties, I setup google forms so tenant information was pulled from their application into the lease, it asked me a few questions, and I could print the lease with the tenant information filled in instead of filling in blanks by hand.I can forward the google phone number to my handman when I go on vacation.Quickbooks pulled the information from my bank so I was just verifying rent income and expenses, rather than having to manually enter it.I have accounts setup at the hardware store and other supply vendors, and have them send copies of receipts with their monthly statements.

They can be the key to your success or your failure as they should be part of your team not just ringing the cash register for themselves 

Would Call Rail or Ring Central do the phone stuff for me? 

This is compared to some of the local schools like Champions that charge about $1000.  

When one of the employees asked how they should ring up the order, the owner said the full price for both sandwiches.