Your primary tenant should be your eye's and hears of the household, but I wouldn't give them duties of your responsibility. 

Does anyone know what the rough costs would be for US import/duty? 

When I was in college, our next door neighbor was a cop, and he was living there with a reduced rent and was the on-call law enforcement officer in case anything ever went down.We the neighbors were all underage - He would come over off duty and grab some beers...He would also call us and let us know that "Party Patrol," was on its way, so we could tell everyone to clear out before the on duty units could arrive on scene.

Both realtors and wholesalers play vital roles in the real estate ecosystem, and finding pathways to synergy could redefine market dynamics in positive, progressive ways.https://www.linkedin.com/pulse/why-do-realtors-like-wholesalers-ben-lovro

I think you should be cautious to outsource things as a newbie without understanding how it works, what the nuances are etc because essentially you should know your business before you outsource things...doesn’t mean you have to be an expert but knowing it is vital.

I felt a fiduciary duty to respect the gift I was given (and the person who gave it to me).  

Out of state investors are vital to the growth of Jackson. 

So, keeping your personal financial statement updated is vital.

At this point, this tenant sounds like they're all bark with very little bite - I'd just keep documenting everything in writing (as it sounds like you've been doing) and sending everything to them via email as a backup as well, and only involve the lawyers if the need actually arises (e.g. if they file a rent escrow action; if you need to start eviction process for non-/partial payment; if you get them to agree to a mutual lease termination; etc).If you do end up going with the carpet replacement option, I would also recommend going one step further: in addition to replacing the carpet and the padding underneath, also take that opportunity to put down a coat or two of heavy duty Killz on the subfloor before the new carpet gets installed. 

My wife and I are active-duty Army Officers stationed in San Antonio, TX.We've been investing in new-construction single-family homes with Rent to Retirement in Florida, Alabama, and soon in the Carolinas.