What about tenants that don't have smart phones or  aren't comfortable using mobile apps? 

=)And again, I sound like a broken record, but no lender needs to hold the bitcoin as collateral.

The other option for value add is to do it yourself by approaching potential sellers directly via the phone, snail mail, or knocking on doors on main street USA.

You will find that lenders will reach out to you and try to ally alongside you (I know I have received a few emails and phone calls from different lenders trying to offer their services) but few are willing to 'teach' you.

. --- Who gets all the phone calls and wastes time calming a tenant down because the owner's contractor doesn't show up as scheduled after they took time off from work or a 3 day job takes 3 weeks?

I recorded a virtual tour on my cell phone because I was getting tour requests I couldn't fulfill, but no one has asked to see the property since I made the recording.

While I want to work with investors, do much more volume, and am okay picking up the phone and making calls (he is not).

And the tenants still lived there, they had just been putting old mattresses, broken furniture, and crud there for years.

The feedback seems a bit general or maybe you just condensed it for the post...If not, I'd personally have a chat with your agent about what they are asking in those follow-up questions and hope they are assertively making those follow-up phone calls with your showings.

I just got off the phone with Dmitri from Eric Spofford's Office.