Clearly there were missed maintenance issues in this case, but I would still instruct your PM (or future PM) to make it a requirement that all prospective tenants tour your properties first before processing applications.I’ve even had tenants sign Sight Unseen / As-Is addendums and later be unhappy and still want to break their leases.

The agent was giving me a tour of the fitness center located at the top of the building.

I ALWAYS suggest that my buyers meet me at the property for the first purchase and tour the neighborhood and city with me.

Still believe that:1) With 3D Tours, floorplans and walk-thru videos (taken & shared by listing agent with buyer agents) there's little need for an investor to physically see a property.2) Agents should better set expectations with investor buyers, so they understand that with #1 above and a great inspection, there's no need for them to physically see a property. 

It also helps that we have family who lives there, so we have a built-in excuse to tour the properties a few times a year.Does anyone have experience with Davenport?

If there is no legal problem and she tours the space and finds it adequate then I would be happy to rent but I want to do my due diligence in determining if this space is acceptable to rent to more than just a single individual.

@Karolina Powell - When touring multifamily properties I would suggest you be conscious of the following: - As Alecia indicated... make sure you understand how utilities are set up (individually metered, etc..)- View the general condition of each unit.

Oh, by the way, if you have a steady amount of properties to take photos and tours you might benefit from having Giraffe360 camera and take pictures yourself.

Lessons learned: 1) Do a more thorough tour of house before purchasing 2) Have more money saved Did you work with any real estate professionals (agents, lenders, etc.) that you'd recommend to others?

And, while you are taking risk by investing in anything, if you are buying single family homes, you should be touring them and managing your properties or your property manager, you should check in on them, watch the financial statements, etc.