We weren't happy with Airbnb response and attitude, so ever since, we've 100% required copy of ID and signing of a mini-lease for our STR guests.Almost zero pushback.

Just young but hard head lady.I am the owner but I tell her I am the property manager to keep issues seperate.how do you straighten up such attitudes to avoid issues down the line or do you kick them out?

Keep a positive attitude when faced with challenges, that will occur.Did you work with any real estate professionals (agents, lenders, etc.) that you'd recommend to others?

It takes a lot of courage to admit mistakes and learn from them, and I admire your attitude towards self-improvement.Real estate investment can be a daunting task, especially if you are new to the field.

No doubt, with an attitude like that you will make it happen!

With that attitude I’m sure you’ll do real well.

The tenant's attitude about it doesn't matter.

(I suggest you always call back, people attitudes change when you do this)So anyway I'm use to the angry phone calls and remove me from your list speeches but this lady was so tired of getting letters from dozens of investors just like me and I felt bad for her. 

I love your attitude that you're going to change the off-season expectations for your STR!

She's a bit nasty, demanding and had a bad attitude.