Difficult tenant- how to deal

[Mak K.]

I have a tenant who pays $300 premium then market rent. The issue is she is very difficult. Just not friendly, will bad mouth and would not allow to enter the house.  

Once she would blame for missing phones while a guy made a visit etc. 

How would you deal with her. For example I went to pick left over paint and Sheetrock and she would not allow visit to garage. Just young but hard head lady.

I am the owner but I tell her I am the property manager to keep issues seperate.

how do you straighten up such attitudes to avoid issues down the line or do you kick them out?

[Greg M.]

Sounds like she is paying $300 a month to be a *****. If that is not enough of a premium for you, raise the premium or non-renew. Personally, I have very thick skin so I'd take her attitude for a lot less than $300/month. 

As for entering the property, you give her the amount of time legally required by law or the contract and you enter. If she tries to stop you, refer to the law or contract. If she still tries to stop you, mention you'll need to get the sheriff so you can enter and you will begin eviction for breach of contract. I actually list a fine amount in the lease if the tenant refuses me entrance. 

Tell her your the property manager, owner, or neighbor for all it matters. If the tenant can use the internet, they can figure out who the owner is in a couple of seconds.