I work way harder as an agent as I did in my 18 years in my past corporate jobs, but I love it way more and am 100% engaged in the work and my clients' successes.

Have your attorney if they have REI clients review it.  

We focus on exceptional customer service by aligning our solutions with client needs, while innovation drives us to continuously improve processes and embrace new ideas.

The tenants are an entity client of the PM and the PM mentioned she rents 10+ homes to them and she loves renting to them.

Having an expert landlord attorney involved will help you a lot.As for the actual question, it is very difficult if not impossible to "stop" a tenant from damaging your property, because you are not inside the property to know what they are doing.

Why not do Property Management, I see you already are a licensed RE agent, getting a license through Hotels & Restaurants is not too difficult.

Theyre difficult to deal with at his point; not allowing access for capital repairs.

Bought from the brother of a client at the time How did you finance this deal?

I bought it from a client who wanted a fast sale How did you find this deal and how did you negotiate it?

Been dealing with NYC DOB, initially as an Expediter, now as a Licensed Architect on behalf of my client's and their projects since 2005.