We just went under contract on a 284 unit deal in Houston, TX.We used a local attorney for the PSA (purchase sale agreement) and who was familiar with local laws and customs like using the Texas equivalent of an ALTA title insurance, etc.Also keep in mind that for commercial projects, a large (6 figure) deposit will be required and in hot markets a portion of it will be non refundable.

Kind of like an insurance company, they use the pool of money from their customers to pay out in the case one of them runs into issues.

I am specifically looking for companies with a proven track record of transparency and competitiveness in their fee structures and excellent customer service.

I'm not sure of the custom in your market, but here in Baltimore we typically only use a specific "appraisal contingency" for cash deals.  

I wanted to find something that most people could afford so I would have a broad customer base.

They tend to have ongoing sales and cash flow daily and they keep up the building and what it looks like on the inside for customers.

Business is business and the customer always pays.

I am a numbers girl and Apartments and condos provide amenities that bring value to my customers.  

We just discontinued all our HomeAway listings because of the fees and their horrible customer service.

I also had some custom monthly calendars made with my advertising, Oct-Dec I would put out those calendars.