Also looked at small toys for any children coming in. 

They will not accept things such as flushable wipes, personal wipes, baby wipes, paper diapers, sanitary napkins, tampons, wads of toilet paper, dental floss, balls of hair, paper towels, newspapers, grease, oil, table scraps, bones, clothing, rags, sand, dirt, rocks, or children’s toys.

Something that goes a big way is to "yes...and" the tenants when they reach out about problems.

I cannot explain why or how banks come up with their underwriting criteria   They live in a world of Geoffrey Dollars (Toys R Us Reference) .  

Had a tenant who threw a toy down the toilet, got the toy stuck in the elbow of the toilet and it could not be snaked out.

@Dan Perrott - I'm just starting to toy with this style of investing.  

Children's pool float toys?

I've also toyed w/ the idea of bonusing based on 5 star reviews for all metrics tied to their duties.  

If the tenant is careful and doesn’t drag the walkers, chairs, furniture, heavy pointy toys across the floor (which is unrealistic), the floor might survive till the next non-careful tenant.

However, I can also see how what you are entitled to are reports, finished work-products, not work files.Everyone loves Quickbooks and all of the other digital toys we use to make our lives "easier".