Tenant stuck toy in the toilet and doesn't feel its her fault.

[Sylvia H.]

Have a question for all you landlords out there. I have in my lease a clause which states that the tenant is responsible for keeping the sinks and toilets working. Barring a leak or a gut replacement which happens, I hold the tenant responsible for anything the kids throw in there that's not supposed to be there.  Had a tenant who threw a toy down the toilet, got the toy stuck in the elbow of the toilet and it could not be snaked out. Toilet had to be replaced. Tenant is thinking this is not her responsibility.  I feel it is. Curious as to how other landlords deal with such items. Thanks