In short, the best Real Estate CRM to use is the one that fits your personality and habits in my opinion. 

It is a requirement of theirs that you read "7 Habits of Highly Effective People," which I did.

Developing a relationship and understanding the skillset your agent will bring to the table is vital upfront and puts even more responsibility on the buyer to have selected an agent that will get them to the finish line. 

I'm not saying you actually violated any laws or committed any human rights violations, but this is exactly why it's vital to have an objective, documented screening process and publish your criteria on every advertisement for the property that you put out there. 

Point of fact, I'm not actually concerned about anyone's view on PMs I definitely think they are vital.

You can capture the potential tenants vital information and send them a lock box code so you do not have to be present.

Plus, it’s a good habit to get into for your own peace of mind.Many of the answers here are very solid.

AS far as mindset, I would read MIndset by Carol Dweck, Steven Covey's Seven Habits and for negotiation Chris Voss Never Split The Difference.Look up podcasts of investors who are investing in the niche you want to invest inGino

Since I am doing it virtually how do I go on about the title company process and is it vital, I've heard some buyers have their own title company.

These can provide insight into their payment habits.- Request contact information for their previous landlords to verify their rental history.