I use Hospitable to automate guest communication for my tenants, regardless of if they booked manually or via Airbnb.

When they can a complaint it may be their policy to take "some action" and for a minor issue it might be just to communicate with the landlord.

Their communication is horrendous and they continuously apologize for their repeated failures, stating they will do better next time.

Hello everyone,  I look forward of having positive communication with other investors and to learn more about real estate investing. 

And hey, don't forget to keep the lines of communication wide open, staying connected with people.

PM's will use the portal to provide you with up to date communication, monthly and annual accounting, tax reporting and detailed annual reports. 

Choosing a contractor who excels not only in construction, but also in clear communication, is the key to a smooth and successful project.

IMPORTANT:--Guest communications, including setting up your automated messages--Price adjustments (key into seasonal pricing and important events in your area)--Listing description and noting amenities--Guest reviews--Learning from experienced hosts with great reviews (you can do this on many social media sites, including the Facebook group, Short Term Rental, Long Term Wealth)UNIMPORTANT:--Watching your Ring Doorbell camera--Obsessing about minute details that other hosts are freaking out about--Being a control freak about ANYTHING related to this business. 

Either a CRM approach which centered around homeowner engagement, followups, collaboration and communication with your power team.   

Maybe they communicate differently but have good intentions.