. - Asset management is building client feedback into customization of investment strategy.

Yes I did talk to customer service and I'll keep it short and say that VRBO was not willing to solve the problem - wanted me to cancel or asks guests to cancel. 

I was disappointed to see the posts from unhappy customers.

There are many businesses that involve happy and or pleasant interactions with customers.

Make sure to treat it like a business and your tenants like customers. 

It's hard to find any contact information for customer service but once contacted they refused to close my account or give a refund, instead advising me to use the subscription I had already paid for and my account could be closed at the end of the billing cycle.

This duplex was initially custom-built for a local heiress, but by the time I ended up with it, it couldn't pass a housing inspection by a blind code official.

While an appreciation play makes perfect sense to some (ie. if you see the price of your newly purchased house increase by 3.3% a year, in 3 years you will have gained 10% equity - which would be $20,000 on a $200,000 house), you have to be in a position to sustain that purchase.  

So why not keep good tenants and show them respect if they are paying and keeping the place clean.Landlords/Management Cos sometimes forget this is more of a customer relations game and not I'm the landlord and do as I say. 

This stabilization will help ease financing conditions for buyers, contributing to sustained demand for housing.