I'm not saying you actually violated any laws or committed any human rights violations, but this is exactly why it's vital to have an objective, documented screening process and publish your criteria on every advertisement for the property that you put out there. 

Point of fact, I'm not actually concerned about anyone's view on PMs I definitely think they are vital.

You can capture the potential tenants vital information and send them a lock box code so you do not have to be present.

I recommend buying into section 8 rental that have already did the modifications or repairs and passed the city inspection.

Since I am doing it virtually how do I go on about the title company process and is it vital, I've heard some buyers have their own title company.

Paying a professional to help guide you through this process is VITAL on your first several development deals.

You could also charge the tenant a reasonable fee for doing this lease modification if you wished to negotiate that with them.

So I guess that was my lesson number one: all the issues you’ll have with residential agents are magnified in commercial agents and finding a good agent to work with is more vital in commercial.  

On a positive note, I am going to share some vital advice my father taught me that might help you in the future:1.

As a newbie your and other comments here have taught me that follow up is vitally important.