My background is in building, with a degree from TAMU in Construction Science, and I'm currently a project manager overseeing new construction and remodeling of high end custom homes in Houston.

I personally would use Shane Flipping- Flipping Custom Homes. 

. - Asset management is building client feedback into customization of investment strategy.

Go to Etsy and search for "rental property tracker," and you will find hundreds of nice spreadsheets to track 10-20 rentals, usually for under $10.Software has extremely helpful features like online payments, marketing syndication (click a button, and your property is advertised on multiple sites), electronic document review/signing, maintenance tracking, and owner reports.

Yes I did talk to customer service and I'll keep it short and say that VRBO was not willing to solve the problem - wanted me to cancel or asks guests to cancel. 

I was disappointed to see the posts from unhappy customers.

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There are many businesses that involve happy and or pleasant interactions with customers.

Make sure to treat it like a business and your tenants like customers. 

This duplex was initially custom-built for a local heiress, but by the time I ended up with it, it couldn't pass a housing inspection by a blind code official.