The buyer and their insurance agent are not communicating properly.

@Gabe Capoferri,Communicate to them directly that you understand 1031 and want to make this easier and more flexible for them.

They want fast maintenance and good communication.  

The ethically correct thing to do would have been for Kirt to communicate to us during our initial consultation that we were not a good fit for the program given that we were already too advanced.

I tell them who I am, how and where they can pay rent, how they can communicate with me (ordinary vs. emergency), and that I need to perform an initial inspection of the property within one week.

He is experienced, neat, great with budgeting, communicated well, and timely.

However, you likely have a stipulation in your contract (or should ask for one) where they communicate with you first about repairs over $300 and you can definitely ask for multiple bids if you're looking to do something like replace an HVAC system.  

Again I am playing the REALTOR hair because I have my license, however a wholesaler would just communicate to a licensed real estate agent of what to say when an offer is given to them.  

Agents always need high-quality photos of properties.Property Management Assistant: You can help property managers with tasks like tenant communication, coordinating repairs, and administrative work.

This tenant has given every indication that they can’t resist from the continued sniping and repeated communication issues so I’m sure the warning will show signs of good faith that I tried to make the situation work and she did not comply.