Unhappy tenant What to do

[Alecia Loveless]

I have a tenant who has been unhappy with me and my contractor since I bought the property 13 months ago. This tenant called and texted complaints up to 15 times a week until I finally got aggressive and shut it down about 6 weeks ago. Now I’m averaging 2 texts a week.

We renovated this tenant’s apartment because they requested it after we started renovating other units.

Today another tenant in the building requested to get out of their lease because the toxic vitriol and constant nasty things that are being said about me and my staff has become unbearable to them.

The nasty tenant is on a month to month lease but I’m not sure if I should non-renew or just risk losing other tenants.

A second tenant has already mentioned the constant barrage of nasty comments and general negativity.

Any advice would be appreciated. Thanks!