I've noticed a lot of coffeehouses decorate their spaces by advertising local art that customers can purchase.

We are looking into strategies to further streamline the process and allow us to regain more of our time.

It helped create a better sense of community in the complex because everyone felt they were a part of something having ID badges and it helped out the community and local businesses by having loyal customers coming to their stores.

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I use ESS for the call center and then they notify me of a move in and I login into my systems using a remote desktop and program my new customers.

For out-of-state STRs investors, is it normal for a cohost / property manager to insist on creating an OTA listing on their account to better streamline their systems?

I'd say the PM you talk to doesn't spend much time talking to their customers ... this is a nightmare for me every year.

Ouch...Here is where I ask all of my customers the big question? 

All the million dollar custom homes in my area have smooth walls.

Different customer, but 3.7% from what I understand is pretty darn high.