PMs don't create pain for rental owners to get tax and financial info?

[Sean O'Keefe]

I recently spoke to a property management firm that told me their clients don't experience any pain with financials or taxes Jan - April. 

I'm curious,

• Is this PM out of touch with reality OR on how rental property owners, that don't self-manage, feels?
• Do property managers make it easy for you to get financial info and do your taxes?
• No mistakes by PMs on financials that impact taxes? 

I would love to hear some feedback on this from both PMs and rental owners that don't self-manage.