And how do you usually assess the level of risk in situations where the borrower might not have as much at stake?

There is a level of participate required when you buy a business and a piece of property.While it always depends, on average, acquiring a business will normally require more work.

It's understandable that you're frustrated and disappointed with the level of service you've received, especially considering the financial impact it has had on you.It sounds like you've made several attempts to reach out to the company, including contacting the VP, but have not received a response.

I’ve had two in the past five months that are at the 2% level.

I am not anywhere on the level of these GPs but when I do a transaction with an investor what you describe is how I set it up.1.

It also requires gaining a level of sophistication and knowledge that not everyone has the time, inclination or ability to do.

The lower rates then meant that there could be some level of positive cash flow. 

It also appears you can appeal to the Rent Leveling Board.It would be worth your time to speak with the Board or an attorney to see what your options are. 

Build a Strong Team and DelegateAs you grow, it’s critical to surround yourself with skilled professionals who can take on various tasks, allowing you to focus on high-level strategy.

I don't think i have much advice to offer since I'm not at this level yet, but its comforting seeing people with large portfolios in CT.