Avoid Northpoint Property management in Ohio!

[Nicole S.]

I'm not THAT person that posts negative reviews. Generally, I believe that people try their best and mistakes happen, but this property management company has been nothing but a cost to me. I want you to avoid the same fate. I won't go in to all of the details, but suffice it to say that they have cost me thousands and thousands of dollars due to under management. Their under management cost me two events with VERY costly repairs and they did not stand behind their services. And, they are IMPOSSIBLE to get a response from. I have 5 doors under management there.... maybe I'm not important enough to them, but I pay them for a service and they are not standing by it.

There was a great property manager there that I finally found and things were great for a while. He moved on (and I followed him) and since then I have been unable to get any response from Northpoint. I have no idea what they've done with my money or the keys or.... I have tried multiple times to get a response, all the way up to the VP! Nothing.

Please don't fall in to the same trap as me. Avoid Northpoint.

[Alex Rehman]

Hi Nicole,

I'm sorry to hear that you've had such a negative experience with your property management company. It's understandable that you're frustrated and disappointed with the level of service you've received, especially considering the financial impact it has had on you.

It sounds like you've made several attempts to reach out to the company, including contacting the VP, but have not received a response. This is concerning and suggests that they may not be prioritizing their clients' needs.

Let me know if I can help you in any possible way to get rid of this dilemma.