Ask them the hard questions and see how their voices/bodies change. 

A VA or Google voice would certainly help.

Also, do you recommend a 'google voice' type account for cell phone? 

http://www.ada.gov/svcanimb.htmBusinesses may ask if an animal is a service animal or ask what tasks the animal has been trained to perform, but cannot require special ID cards for the animal or ask about the person's disability.If you have additional questions concerning the ADA and service animals, please call the Department's ADA Information Line at (800) 514-0301 (voice) or (800) 514-0383 (TTY) or visit the ADA Business Connection at ada.gov.Ofgift

As he passed,he thought he heard voices from inside the the cemetery.

When you start getting return calls from a mailing campaign do you screen your calls with a voice mail or do you answer as many calls as possible?

Thanks for the information....do you know if Google Voice works with Podio.

Bill,You raise some good points and again,  I appreciate you being the sole voice of reason on this thread, willing to provide that elusive simple answer. 

This is assuming that you have already realized that a voice mail isnt good enough, and you will lose a lot of sellers because they wont leave a message.

The having one walk with multiple contractors is, the owner will not have to repeat himself, have an apples to apples bid instead of changing scope or scope creep issue -- this is common if the owner does not even know what he needs --, another is that one contractor might ask a question that is an important scope and the owner might not see it, voicing that question might improve everything.