You are training the tenant on exactly how to $crew the next LL.  

These are professionals with additional training and a stricter code of ethics.

I too at first thought it odd, that they didn't have a big internet presence, though they've been around over 6 years.

If you aren't an excel expert I wouldn't bother trying to make your own or scour the internet for an analyzer tool that may or may not meet your needs. 

Outside of real estate, I enjoy Working out, training my German shepherd, and traveling with my family.

He believes he can find all that he needs to know on the internet.

You'll have to keep escalating this to get it resolved as the national PMC you hired is probably using poorly trained VAs who don't know/care/authorized to fix the problem.What do you mean about the, "undisclosed maintenance markup fees"?

People who have service dogs (or horses, as these are the only 2 service animals) that are genuine have no issue disclosing that on the front end and can answer the 2 questions easily - is the animal necessary for a disability, and what specific tasks has the dog (or horse, if you're getting one of those) been trained to perform? 

It can be trained to provide an initial analysis but I agree, nothing replaces expertise and sound underwriting. 

We upsell 3-to 4 simple packages that guests love; I have trained my cleaners to handle them (they make extra money), my VAs help schedule it with cleaners, and we still make a 50% profit margin on everything.