Pets and Service animals at STR

[Joy Daniels]

We have a client with shells in the front yard and turf in the back, and they're worried it might hurt pets' paws. Can service animals legally be restricted in cases like this, or should it be worded a certain way in the listing/to visitors to warn them? I'd appreciate any insight!

[Lauren Kormylo]

You can't legally deny a true service animal. As others say, make it crystal clear in your listing that the "shells may cut a dog's paws, and we don't allow pets."  That way someone bringing a service dog, which is not considered a pet, will have fair warning of the danger.