All Forum Posts by: Will Gordon

 Hi Jeff, you might want to check out my company Latchel. We were built from the ground up to be a solution for these types of maintenance issues for everyone from property managers to landlords. We actually have a network in Nashville so it would be an easy fit. We find the vendor, schedule with them and get you photos of the work done along with the invoice. We keep it in budget limit if possible and will provide any estimates it the job starts going over for valid reasons! There is no extra cost on your end, the vendors pay us to accept the guaranteed jobs. So if you are running into the issue of just not having enough time to find those people willing to take those smaller jobs, we will be able to doall that legwork for you. You can DM me to learn more!

My company is a national vendor sourcing and coordination and we run into this problem all the time. The only real answer is it takes time. Time to cultivate a good relationship and know it's worth continuing. It takes companies years to find the vendor they like for the job. You just have to start early and keep those relationships open.

 Hi Ken, there are companies that will do the leg work for you, you can use Thumbtack to put bits out on a job and see if you find anyone reasonable. You can use home advisor but that isn't any sort of guaranteed rating. Even use a company like mine that sources vendors and schedules the job for you whenever you need one. There are a lot of options but they all take time or research to get going.

(Duplicate post I didn't quite you!) We operate across the entirety of the US. We only charge 50 cents a door for night and weekends and a buck a unit for 24/7! If you want to learn more you can set up an appointment on our website and our Ops Advisor Jorge can hop on a call with you

We operate across the entirety of the US. We only charge 50 cents a door for night and weekends and a buck a unit for 24/7! If you want to learn more you can set up an appointment on our website and our Ops Advisor Jorge can hop on a call with you

Check out Latchel, my company does this service for companies of any size. No minimum!

I actually help run an emergency dispatch center. We identify if it's emergency and dispatch if it is one (leaks that won't stop, only toilet in the house is clogged,etc). Maybe that helps.

The best way to track all this and it's a bit of a hassle but well worth it is to find all the things that are "High Cost" like water heaters and HVAC or "High Wear and Tear" like garbage disposals and dishwashers. List them out in a spreadsheet with their age and warranty expiration dates (A link to warranty helps) and the common replacement dates. Like water heaters (8-12 years) and just start expensing for them. Put away the money when the time comes for a replacement so when you get the call you need to replace it you already know and are prepared.

Maybe you already do this but just my thoughts.

Hi Gavin, I think the question becomes how much time do you inevitably spend on maintenance and what part is it? Is it coordinating budget approvals with owners? Finding vendors? Is it the scheduling and follow up? There are so many pieces of the maintenance puzzle that can affect its efficiency.

If you're not opposed to outsourcing, companies like mine offer lower cost alternatives to hiring a full-time employee and allow the cost of managing the maintenance to scale equivalently to your growth. We help solve the issue of finding a contractor, and tracking a work order through completion but if your problems like outside that you may look to hire internally

If you're looking for someone in the office to handle maintenance 9-5 you better make sure there is a 9-5 amount of work or else they start becoming jack of all trade employees which you inevitably will need to hire another coordinator down the line because their responsibilities will become muddled into the rest of the work flow.

Hi Kirk, my company was built to help people spend less time sourcing and schedling, and have more time to grow their business. You can check out more details in my profile or even PM me to learn more! We do exactly what you're posting about!

As far as budgeting, it's tough to say and I think is more dependant on the age and use of your units. It's always good to have a handyman do an inspection every once in a while to see whats going old and what warranties are running out. That would give you a better idea of what repairs you'll be looking to make in the near future and be able to plan and price accordingly. I know some home owners who have a list of appliances in each home and the age of each including the warranty expiration dates. Great info to have on hand.