All Forum Posts by: Travis Bohling

I would avoid communicating if you have a PM in place. This will only weaken the PMs collection authority. 

Rarely do I find that delinquent tenants have the money but are just waiting on 1 more collection phone call before they pay.

Shawni Butler with Magnus Title

480-455-3700

Great question @Rachel Chioreanu

A network of reliable vendors who provide quality work for a fair price is critical to our success as investors and managers. 

We find our best contractors in a couple ways:

1. Referrals from other real estate investors and property managers 

2. Affiliates with NARPM (National Association of Residential Property Managers) see if there is a local chapter in your area

3. Referrals from other contractors - great plumbers know great electricians

4. Cold outreach - as property managers, vendors routinely cold call us to earn our business

Questions/Due Diligence for potential contractors:

1. Are you licensed (verify independently - AZ has a Registrar of Contractors website)

2. Search their personal and company name for past or current lawsuits (public record in AZ and easily accessible through government website)

3. Do you currently work with other real estate investors or property managers?

4. Check references

5. If you are hiring a GC that will be handling complex scopes of work, ask to visit one of their current projects.

6. Give them a small test job to complete

Maintain relationships once you find a great contractor:

1. Don't waste their time 

2. Pay promptly

3. Treat them as partners and grow your businesses together

Wood + moisture = rot

A window in a shower is a hard problem to solve. At a minimum, I would suggest PVC trim.

Hi April, 

Google voice is an easy way to have a 2nd number.

Congratulations! I look forward to the updates on this adventure.

Congratulations on your recent investment.

Moving new residents is a perfect opportunity to form rapport and set the stage for how your landlord/tenant relationship will proceed.

We love to meet them at the property on or before move-in day to go over a couple critical items:

We walk the home together and address any existing cosmetic issues and any open maintenance items. We also point out air filter locations, main water shutoff, electric panel, GFI's, sprinkler timers, and other mechanical systems. 

We then talk about logistics for our upcoming relationship; how to pay rent, how to submit maintenance requests, emergency maintenance request process, HOA restrictions and violations, confirm they have switched utility accounts over, and other pertinent facts about how we manage homes.

Finally we collect move-in funds and exchange keys.

Welcome to the game!

What market are you in? There are habitability standards specific to each location that you as the landlord would be responsible for. 

Stout Roofing has been great for us. Ask for Chad. 480-999-3525

Spencer Dickson is terrific. 480-964-3505