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All Forum Posts by: Travis Bohling

Travis Bohling has started 2 posts and replied 58 times.

Post: Help! Tenant Suspicious Activity and Pays Partially

Travis Bohling
Property Manager
Pro Member
Posted
  • Property Manager
  • Gilbert, AZ
  • Posts 59
  • Votes 73

You should speak to Matt Martin or Chris Littleton. They are expect property managers in Atlanta and can help you navigate this chaos. https://www.pmigeorgia.com/about

Post: Help finding information on a parcel of land

Travis Bohling
Property Manager
Pro Member
Posted
  • Property Manager
  • Gilbert, AZ
  • Posts 59
  • Votes 73

Hi John, here is a link to the GIS maps. https://gis-cochise.opendata.arcgis.com/

Post: Stop Inspecting Occupied Rentals

Travis Bohling
Property Manager
Pro Member
Posted
  • Property Manager
  • Gilbert, AZ
  • Posts 59
  • Votes 73

Landlords and Property Managers should stop inspecting occupied rentals.
For residents, an inspection feels like a prison shakedown without the cavity search.
For owners, negative goodwill with the residents and some photos. No thanks!

There is a better way.
Preventative Maintenance

Once a year complete some or all of these tasks:
🛠 Repair drips instead of floods
🛠Change the air filter
🛠Flush the water heater
🛠Recaulk where necessary
🛠Rinse HVAC coils
🛠Test smoke detectors
🛠Add missing doorstops
🛠Adjust sticky doors/locks
❄ Winterization
📷 Snap a few photos

Flip the script on inspections and deliver value instead.

Why?
Residents feel valued rather than distrusted
Owners/landlords increase renewal rates and reduce maintenance/turn costs
Managers save time with 1 work order and invoice instead of many

What other value could we create in this 1 visit?

Post: Phoenix changes laws on ADU's/Casitas

Travis Bohling
Property Manager
Pro Member
Posted
  • Property Manager
  • Gilbert, AZ
  • Posts 59
  • Votes 73

This is exciting news. Great point about water @Noah Corwick Cities that encourage density increase their tax base with the same infrastructure. 

Post: Tenants divorce. Who gets to keep the house?

Travis Bohling
Property Manager
Pro Member
Posted
  • Property Manager
  • Gilbert, AZ
  • Posts 59
  • Votes 73

Hi Christiane,

Great question and example of the issues we deal with as residential landlords. Do they qualify for the home individually in terms of income?

You have 3 options; 

1. Let them work it out and then adjust the lease/deposit with an addendum.

2. Keep them both on the lease and refund the deposit made payable to both of them at lease expiration. This gets more complicated if they want to renew.

3. If neither qualifies to rent the home individually, offer to release them both from the lease.

Post: Don't believe your property manager when they say...

Travis Bohling
Property Manager
Pro Member
Posted
  • Property Manager
  • Gilbert, AZ
  • Posts 59
  • Votes 73

Rodney,

These are some disappointing examples. I agree with Michael that video inspections are a great service that all property managers should offer and all investors demand. 

When screening PMCs, this is an important differentiator: who is completing the inspection?

A lot of management companies have a departmental structure and use inexperienced cheap labor to complete field inspections. This is a mistake. Investors need a property manager with years of experience, an eye for detail, plus a zest for being in the field. Too often I see "managers" who sit behind a computer and send emails. This is not management. This does not add value for our landlord clients. We must do better.

Post: Property Manager in Indianapolis

Travis Bohling
Property Manager
Pro Member
Posted
  • Property Manager
  • Gilbert, AZ
  • Posts 59
  • Votes 73

Hi Jayson,

Matt and Kenny run a great operation in Indy. 

https://www.livindy.co/

Post: How to choose the best property manager in my area - Mesa AZ

Travis Bohling
Property Manager
Pro Member
Posted
  • Property Manager
  • Gilbert, AZ
  • Posts 59
  • Votes 73

Hi JT,

I agree with the other comments that this home may make more sense as a LTR. If you go this route, you may not need a property manager, especially if you are local and enjoy dealing with landlord/tenant issues. Message me with the address and I will let you know what I think it could rent for as a LTR.

Post: Best Practices for MTR; Utilities, and Furnishings

Travis Bohling
Property Manager
Pro Member
Posted
  • Property Manager
  • Gilbert, AZ
  • Posts 59
  • Votes 73
Quote from @Dorothy C.:

Furnish Finder has some good info. I think you can download their ebook tips without having an account (try link below). If you're renting to traveling nurses for 30-90 days they expect utilities are coved and in your name... they are looking for convenience. I've seen some people add in their rental agreement that utilities are covered up to a certain $$.

During off-season, we rent our STRs for mid-term and do not count the small stuff such as dishes.

https://www.furnishedfinder.com/Resources/best-practices

Thanks for this link, great information!

I searched my local market for available properties and was astonished by the # of listings. What are you seeing from the demand side for your market?

Post: Best Practices for MTR; Utilities, and Furnishings

Travis Bohling
Property Manager
Pro Member
Posted
  • Property Manager
  • Gilbert, AZ
  • Posts 59
  • Votes 73
Quote from @Allen Duan:

Hi Travis,

Most typical is to have the utilities under the owner's name. MTR tenants are used to utilities being included in the rent. Yes, this includes internet. Think of it this way, for a one month stay, it's quite the hassle to set up utilities services and then have to cancel it in a month. The value and reason why tenant's pay a premium for MTRs is for the convenience.

We do count small items like dishes, but we're not too worried about being 100% precise about it since they are small value items. If we know something small was broken or lost, we'll take it out of the deposit. If it's an Airbnb booking, we don't bother with an Aircover claim if it's small because of all the busywork required. 

For tech issues, it depends on what it is. Wifi issues should always first be troubleshooted with a reset of the modem and router. TV shouldn't have any common recurring issues. If they need batteries or a new remote, we just ship it to them to arrive next day or in 2 days with Amazon.


 Hi Allen,

Thanks for your insights around convenience, I totally agree.

For inventory, are you using paper checklists or 1 of the new apps?

Your comments on tech resonate so much. I get annoyed having to ask "did you turn it off and on" and "did you check the batteries" but it sounds like this remains a friction point.

What are you seeing on the demand side of this asset class?