Skip to content
×
Pro Members Get
Full Access!
Get off the sidelines and take action in real estate investing with BiggerPockets Pro. Our comprehensive suite of tools and resources minimize mistakes, support informed decisions, and propel you to success.
Advanced networking features
Market and Deal Finder tools
Property analysis calculators
Landlord Command Center
ANNUAL Save 54%
$32.50 /mo
$390 billed annualy
MONTHLY
$69 /mo
billed monthly
7 day free trial. Cancel anytime
×
Try Pro Features for Free
Start your 7 day free trial. Pick markets, find deals, analyze and manage properties.
All Forum Categories
All Forum Categories
Followed Discussions
Followed Categories
Followed People
Followed Locations
Market News & Data
General Info
Real Estate Strategies
Landlording & Rental Properties
Real Estate Professionals
Financial, Tax, & Legal
Real Estate Classifieds
Reviews & Feedback

All Forum Posts by: Tom Ott

Tom Ott has started 941 posts and replied 4593 times.

Post: Cosigner Question

Tom OttPosted
  • Equity Raiser and Turnkey Provider
  • Cleveland, OH
  • Posts 4,766
  • Votes 1,368
Originally posted by @Account Closed:

Hello everyone.  Question regarding a cosigner.  Do landlords run the background check against the cosigner instead of the actual people who are living there?  Will the cosigner be signing the lease or will I need to give him a Cosigner form as an addendum?  Thanks in advance.  Didn't see this one coming so curious as to the best practices on this.  I have a condo in Philadelphia which I'm going to lease.

Hello Alexander!

Great question! This is something I see a lot with my company. 

To answer your first questions I would say, YES, always run a background check on a cosigner! You want to make sure they too fit your criteria for leasing. They must meet the same requirements you have for your tenants. If you have any doubt in your mind be sure to check. Also, yes you should run a background check on the tenant as well. Both of them are equally important and you want to make sure they have clean backgrounds.

To answer your second questions, yes, the cosigner must sign the lease. Treat the cosigner as if they were a tenant. Explain to them all of the rules and polices within your lease. They need to be just as aware of everything as your tenant is. They are also responsible for the unit so they need to follow all of the rules as well.

Some things I like to consider when doing a background check are:

Have them sign an authorization form, which allows you to look up their credit report and do a background check. Never simply look at a credit SCORE, but make sure you look at the whole REPORT. Someone could have a good score, but owe a lot of money on collections. (I know, but it happens)

Analyze their credit report and if you feel comfortable, do a background check and make sure their criminal history checks out.

Another key factor is employment history. Make sure they have a job of course! You also want to make sure they have had the job for more than a few days. Remember their ability to keep their job (or have a steady income) will directly effect their ability to pay the rent.

We always have them submit pay-stubs. 2 - 3 most recently ones give us the information we need. You want to use that information to check to make sure they have enough money to pay their bills, including the rent. We don't normally ask for a license until they are signing documents, but that might be different depending on your state.

Please let me know if you have any questions!

Post: Screening Tenants/My 1st time-Need Help

Tom OttPosted
  • Equity Raiser and Turnkey Provider
  • Cleveland, OH
  • Posts 4,766
  • Votes 1,368
Originally posted by @Kimberly H.:

@Tom Ott - I used smartmove.  I have a copy of the credit report.  She filed for bankruptcy in 2013.  Has a few late (auto), back when she was out of work 9 months ago. I have the pay stubs, all checks out.

No criminal (Maryland has criminal & civil search) nothing.  Smartmove indicated no prior eviction.  I will call her current landlord, but that can be a friend.  So, I take that with a grain of salt if is totally glowing.

 Yes, doing a rental verification should help. Of course always be aware it could be a friend, you are right. 

Well it sounds like this person should be able to check out as a decent tenant. Just make sure you feel okay about it!

Post: Screening Tenants/My 1st time-Need Help

Tom OttPosted
  • Equity Raiser and Turnkey Provider
  • Cleveland, OH
  • Posts 4,766
  • Votes 1,368
Originally posted by @Kimberly H.:

I have a long story to tell you guys.  I was the person that purchase a baltimore city duplex from FNMA, that had my copper pipes cut a day before closing back in August.  I will document my journey in a few weeks.  It's been so crazy!  Long story and I can't wait to share. 

But, I do need you guys right now.  I have one apartment completed and I've had several showings.  Well, one person actually finished the tenant screening in record time. Lovely family, well manner children, excellent job..... but hear this.  My minimum credit score is 600.  Her's is 556, due to a bankruptcy 3 years ago.  Everything else since then has been just OK.  A few 30/60 days late.  Only on her job for 9 months.  That's when the lates happened.  She meets the income requirements 3x the rent plus she gets child support. What should I do....... see, now I'm getting emotional instead of being smart!

Can I wait to give her an answer until a few more potential renters complete their paper work.  Sad to say, I really like her.  

 Hello Kimberly,

This seems like a hard situation! On one hand the applicant is below your limit, and on another they may turn out to be a good tenant. Just because they have a lower score doesn't mean they can't make the bills. You have to remember to take EVERYTHING in account.

Some guidelines I like to follow are:

have them sign an authorization form, which allows you to look up their credit report and do a background check. Never simply look at a credit SCORE, but make sure you look at the whole REPORT. Someone could have a good score, but owe a lot of money on collections. (I know, but it happens)

Analyze their credit report and if you feel comfortable, do a background check and make sure their criminal history checks out.

Another key factor is employment history. Make sure they have a job of course! You also want to make sure they have had the job for more than a few days. Remember their ability to keep their job (or have a steady income) will directly effect their ability to pay the rent.

We always have them submit pay-stubs. 2 - 3 most recently ones give us the information we need. You want to use that information to check to make sure they have enough money to pay their bills, including the rent. We don't normally ask for a license until they are signing documents, but that might be different depending on your state.

Please let me know if you have any questions!

Post: New member in Orlando FL

Tom OttPosted
  • Equity Raiser and Turnkey Provider
  • Cleveland, OH
  • Posts 4,766
  • Votes 1,368
Originally posted by @Kevin Brooks:

Greetings,

New to BP and RE investing.  Interested in townhome and condo properties in my area.  Also interested in effective leases and applicant screening.

Kevin

 Hello Kevin,

Welcome to the world of REI! It is a very exciting one.

My advice on tenant screening is:

First thing you need to do is have them sign an authorization form, which allows you to look up their credit report and do a background check. Never simply look at a credit SCORE, but make sure you look at the whole REPORT. Someone could have a good score, but owe a lot of money on collections. (I know, but it happens)

Analyze their credit report and if you feel comfortable, do a background check and make sure their criminal history checks out.

Another key factor is employment history. Make sure they have a job of course! You also want to make sure they have had the job for more than a few days. Remember their ability to keep their job (or have a steady income) will directly effect their ability to pay the rent.

Always fill out a hard copy of the application. We let people apply online or in person. If they apply in person we simply input the data ourselves. It is always handy to have he hard copy when needed.

We always have them submit pay-stubs. 2 - 3 most recently ones give us the information we need. You want to use that information to check to make sure they have enough money to pay their bills, including the rent. We don't normally ask for a license until they are signing documents, but that might be different depending on your state.

Please let me know if you have any questions!

Post: What would you do with these rental applicants?

Tom OttPosted
  • Equity Raiser and Turnkey Provider
  • Cleveland, OH
  • Posts 4,766
  • Votes 1,368
Originally posted by @Johann Jells:

Got a trio of educated young people (25-30) applying for a large $1750 2 bedroom in a gentrifying area, just the kind of tenants I want to push the neighborhood, rather than the typical working class family of 6 that used to rent these places.  Problem is one of them has a 3 year old eviction and several debt gone to collections in his report.  The other 2 are a couple, he's making $63-93k (depending on bonus) and she's a full time student at a good college working part time making perhaps $10k. He's paying $1k/m in student loans with a 750 fico.  They alone work out using 40x monthly or 3x yearly formulas, not counting his loans. 

It's a bad season to rent and this is top dollar, responses to a beautiful recently renovated place were slow.  My inclination is to put just the couple on the lease and make the deadbeat roommate their problem, and I won't be left with him alone if they leave. Thoughts?

Hello Johann,

This is an excellent question! When determining if applicants are a good fit for your unit, you want to make sure you look at the picture as a whole. Does the good outweigh the bad? 

Always have all adults on the lease. If that guy causes any problems you will not be able to take legal action against him. He will be free of your regulations.

If all of them make enough money to cover their bills and pay the rent then I don't see why you should not go with them. Assuming their background has checked out, you might want to consider a double security deposit. 

Also, do some research into that eviction. Was there any judgment against him? If so, did he pay it?

Make sure to look at the whole picture. If you still have a good feeling about it go ahead with them.

I get applicants like this all of the time. You want to make sure to review EVERYTHING. Your unit is important to you and the last thing you want to do is rent to someone who will cause problems.

Please let me know if you have any questions.

Post: Got my duplex yes!... Now what??

Tom OttPosted
  • Equity Raiser and Turnkey Provider
  • Cleveland, OH
  • Posts 4,766
  • Votes 1,368
Originally posted by @Joey Arata:
Originally posted by @Amy A.:

Hey, I wonder if we're related?  My husband is an Arata from California.  Anyway, welcome to the adventure of landlording!  In fact, a book you should order from Amazon is "landlording" by Leigh Robinson.  

Since you are the owner/occupant of the building, it is legal to discriminate under federal law (not sure about your state).  Of course, it's not nice to discriminate and I don't recommend it, but you don't have to worry about being falsely accused as much as other landlords do.

My best advice for tenant screening is to use the credit report to make sure they told the truth on the application about previous addresses.  You want to call previous (not current) landlords for references.  Match the landlord to the address and if they skipped one, that's a red flag.  If it's been a long time and the landlord can't remember the person, it's not a big deal.  We seem to only remember the names of the terrible ones!   I can think of at least 4 times when this has saved me from renting to a tenant who would have been a nightmare.

Enjoy your new home!

 That's funny @Amy. I have a California address that I never been to, keep showing up on background/credit checks is your husband named Joey also by chance lol.

I was going to use a 3rd part service. Will they call previous landlords or just pull records?

 I would recommend calling yourself. It is always a good practice to gather that part of the information yourself. This way you can ask what you want and get the answers you are looking for. You can even ask some follow up questions to some answers you might not like.

Post: Smart Move and screening/finding renters Plano townhouse.

Tom OttPosted
  • Equity Raiser and Turnkey Provider
  • Cleveland, OH
  • Posts 4,766
  • Votes 1,368
Originally posted by @Chelle Knijnenburg:

Thanks @TomOtt. Good points. This area has a huge amount of corporate headquarters with more coming in. Our 'lifestyle' development is being copied all around. The town homes have become popular with investors.

@Shannon Sadick  Thanks for more good information. I am told that turning it into a TRUE three bedroom, which is how it was sold, will make a difference in rentals and sale price. I am investigating the costs on that now.

I wish you the best of luck! It seems like that will be a perfect place for REI! I hope it all goes well.

Let me know if you have any other questions.

Post: 100% Turnkey SFR! - **19% ROI Projected** - 2015 Rehab! Managed!

Tom OttPosted
  • Equity Raiser and Turnkey Provider
  • Cleveland, OH
  • Posts 4,766
  • Votes 1,368

****1560 E. 196TH STREET, EUCLID, OHIO 44117****

Huge 4 bedroom, 1 full bath Colonial, that has been completely renovated. The property is approximately 1,643 square feet of living space on a lot size of 5,800 square feet. The property starts off with a beautiful covered front porch leading to the large living room with a decorative wood burning fireplace and mantel. Updated kitchen with eat-in area. Formal dining room with built-in china cabinets and wooden sitting bench. Finish 3rd floor bedroom. Unfinished full basement. Shed in the back for storage. Car port. This Colonial is located in the beautiful city of Euclid.

Euclid has many family-friendly amenities such as 254 total acres of playgrounds/recreation, including 18 playgrounds, 31 tennis courts (10 lighted), 9 basketball courts, 19 ball diamonds (6 lighted), and 7 soccer fields.

Memorial Park features 55 acres of lighted sports area (sand volleyball, baseball, soccer, tennis courts), with a picnic area, playground, pool, and enclosed ice arena. 5 community swimming pools and an 18 hole regulation course on 126 acres; 6,274 yards, par 70; 39 sand traps, 6 lakes, 2 practice greens, 1 lighted driving range; gas carts; Pro Shop, snack bar and pavilion; full service lounge.

http://www.cityofeuclid.com.

Less than 10 minutes away from the highly acclaimed Cleveland Clinic (our area's largest employer), University Hospitals and Case Western Reserve.

AS SEEN ON TV - FOX - CLEVELAND, OHIO

****1560 E. 196TH STREET, EUCLID, OHIO 44117****

** The performance information shown are projections. These are not actual results. These projections are based upon various assumptions and representative properties. No representation is being made that a performance record similar to the projected returns will or is likely to be achieved**

Post: Responding to Tenants 24/7

Tom OttPosted
  • Equity Raiser and Turnkey Provider
  • Cleveland, OH
  • Posts 4,766
  • Votes 1,368
Originally posted by @Nicole A.:

Tenants should not be calling you during certain hours (such as evenings) unless the place is on fire. Just about anything else can wait until morning.

If a tenant calls me at even 8pm (which might not be late to some people), I purposely do not answer. They leave a message or text and so far, it's always been about something that can wait. I do not respond at all until the next day. If you respond quickly at off hours, your tenants will continue to bug you at off hours for the smallest things. 

You deserve to be able to relax and live your life; not jump at their every call. You should be able to go on vacation without stressing out about their calls. This is why you set up a team. 

You should set them up with the numbers to your trusted plumbers, electricians, etc that accept 24/7 emergency calls. These are the people who can actually fix the problem. You most likely can't fix the problem yourself. You'd just be calling the plumber/electrician/whoever. Explain that the power going out in the evening is beyond your control. What if it's an outage? What exactly do they expect? They'll have to wait it out.

If something is flooding in the middle of the night, they should call the emergency plumber, not you so you can call. That wastes time. The damage is already happening. Even then, what if they can't get a response from the plumber for some reason? It's a good thing you've shown all your tenants where the main shut-off valve is for the water or the various shut-off valves at each water source!

Now, if you have a large apartment complex, then at that point you would probably have a 24/7 maintenance crew they can call.

 Nicole makes excellent points! I have found that having an online software where the tenants can send in a request works well. Even they want to send the email at 3:00am that is fine, but you do not have to look at it until the morning. Of course, not everyone likes using online requests so people will still end up calling anyways.

Post: I am looking for property management software.

Tom OttPosted
  • Equity Raiser and Turnkey Provider
  • Cleveland, OH
  • Posts 4,766
  • Votes 1,368
Originally posted by @Luke Mcclure:

I am looking for property management software.
Can anyone suggest a good property management software? We are starting out with 36 unit apartments and need to be able to keep it all
organized from the beginning, from rent rolls, maintenance, payments and taxes. Is there a good all in one program or software?

Thanks
Luke McClure

 Hello Luke,

I would have to agree with @John Dirgo Deweese. AppFolio is an excellent application that manages your properties and tenants in the same. You can also use it for your accounting needs.

It can be very detailed and help you manage everything about your properties. It seems to be a very user friendly system and I have had no complaints in my experience with it.

There are a lot of applications out there and I understand it can be overwhelming. Please let me know if you have any questions.