All Forum Posts by: Ted Schmidt

Yes, I want 20-50 per day to start and if it works I will scale it up as much as possible.

@Kay Hamilton

Here is a recent thread you may find interesting.

http://www.biggerpockets.com/forums/87/topics/123177-handling-inbound-calls-from-mailing-campaigns

I am in the process of composing a script to use at my call center. Once it is finalized, I would be pleased to share it with you.

I have not done any mailings yet, but I intend to. I already have a call center that takes calls from borrower and distributes them to loan officers and attorneys. I am working a new process to take calls from property owners that want to get offers on their property. I will only talk to the ones that meet my specific criteria after they have been screened by the call center. I hope to get 20-50 calls per day.

I suspect that I will lose some people because they don't want to talk to a "call center robot" - but that's a cost of doing business on a large scale.

Does anyone have any experience taking calls from homeowners that are trying to stop foreclosure?

Do you offer to help with a loan modification for free?

Do you offer to buy their property if they can not get a loan modification or if they default on it?

How has this strategy paid off or not?

...let's see I walk about 450 miles per year, 44 gallons of beer, I think I need more fuel efficient vehicle...

Thanks for the tip I like that free for 3 users.

That's good to know @Account Closed, I'll be sure to avoid that kind of language in the FAQ

@Brian L. I am trying to come up with a call script that would cover all the bases. I intend to set up a call center to take the calls since I don't want to talk to all the callers - just the qualified ones.

I would like to get an idea about how you handle incoming calls from people responding to postal mailings or other marketing methods.

What do you say when someone calls? How do you get them from information seeker to seller?

Same principle applies; at first they want to save their house. As the sale date approaches, they become more motivated.