Originally posted by @E.S. Burrell:
Hi All
Tenants lost power throughout the house. Electrician was called to investigate the problem. He said there was a power surge and got the lights working. The furnace quit working. My furnace guy said that the furnace needed a transformer. Furnace is now working. Tenant plugged in TV and TV is not working but everything else that is plugged in outlet works. Am I responsible for replacing the TV? Tenant does not have renters insurance. Thank you. I’m taking notes from your responses.
My question is - what caused the power surge? Was it the furnace? Or - was the tenant plugging in too many things or something? Meaning - is it possible the tenant was the cause of the surge - and hence - wrecked your furnace?
I think what I'd do is ask the tenant if they had done anything that caused the power surge. Did they have a bunch of stuff plugged in, etc. Make it look like you suspect them of ruining your furnace. Hem and haw a bit. Tell them you need to look into what caused the power surge and you're concerned the tenant possibly caused it and you're wondering if you should charge them for the furnace. They'll freak out and say - oh heck no! We didn't ruin your furnace! Tell them you're going to look into it and maybe talk to your lawyer. Do it in a really nice way, but sound concerned about maybe having to charge them for the furnace. You'll get back to them next week, kind of thing.
Then, miraculously tell them you've decided not to charge them for the cost of the ruined furnace, but they need to agree in writing that they will not overload the circuits in the future and how about we just call it even - you won't charge them for the furnace and they will have to replace their own TV and suggest they plug everything into surge protector strips.
And then, maybe you could be magnanimous and give them a couple surge protector strips to show them what a nice landlord you are :-)
That's what I'd do. Been there. And, even if you have a clause in the contract about renter's insurance, etc., they will still do this. They don't understand renters insurance and/or are cheap and just don't understand what landlords and tenants are each responsible for. Plus, it never hurts to try, right?