We use Cozy for all of our background and credit checks. We also use Cozy to collect all of our rents. We have been very happy with Cozy for these things. However I would not recommend Cozy for applications. We used Cozy once for this and it ended up costing us.
As you already mentioned, Cozy’s application information is limited, so we ended up sending the applicant our custom application to “fill in the blanks”. In addition, Cozy has the applicant submit to the background and credit checks (and pay for them) before their application is even approved by us.
Our application process, we approve the application before asking the applicant to spend money for their credit and background checks. Cozy asks for the applicant to submit a background and credit check along with their application.
A non-qualified/ non-approved applicant spends $39.99 for a background and credit check through Cozy. There is no way to stop Cozy from asking applicants to for this payment. Once we realized this happened, we reimbursed the applicant their fees from Cozy, then stopped using Cozy for the application.