Hi @Lisa Gauff, I started out investing in single family homes, via a turnkey provider in 2012 and eventually bought 7 homes. Today I invest in and sponsor commercial multifamily value add deals. With that to provide some context here are som things worth considering
1) One advantage with turnkey is that it can be a very nicely packaged way to invest in real estate and for that reason it can be a good way to get started
2) It is sold as being entirely passive but in reality it isn't. You need to manage the property manager, stay on top of expenses, maintain books and records per property for accounting, apply for the mortgage, get insurance, etc, etc, etc
3) If the turnkey manager isn't doing a good job then you may need to find alternate management and there aren't typically a ton of good options
4) There are many other ways to invest in real estate whether it's through a fund or through a syndicate. These forms of investing also require extensive due diligence but you will have access to more institutional quality sponsors/operators and management companies with pretty favorable economics
Taking some action is key but I would encourage you to look at all the options for investing passively in real estate before deciding on turnkey properties. Good luck!