Skip to content
×
Pro Members Get
Full Access!
Get off the sidelines and take action in real estate investing with BiggerPockets Pro. Our comprehensive suite of tools and resources minimize mistakes, support informed decisions, and propel you to success.
Advanced networking features
Market and Deal Finder tools
Property analysis calculators
Landlord Command Center
ANNUAL Save 54%
$32.50 /mo
$390 billed annualy
MONTHLY
$69 /mo
billed monthly
7 day free trial. Cancel anytime
Pick markets, find deals, analyze and manage properties. Try BiggerPockets PRO.
x
All Forum Categories
All Forum Categories
Followed Discussions
Followed Categories
Followed People
Followed Locations
Market News & Data
General Info
Real Estate Strategies
Landlording & Rental Properties
Real Estate Professionals
Financial, Tax, & Legal
Real Estate Classifieds
Reviews & Feedback

All Forum Posts by: Robin Evans

Robin Evans has started 14 posts and replied 97 times.

Post: Business Line of Credit-Second lien or not?

Robin EvansPosted
  • Rental Property Investor
  • Dayton, OH
  • Posts 97
  • Votes 42

Dear BP friends, we would like to seek your advice on business LOC. We found a local credit union that says our numbers on the application look good but most of our equity is in rentals (we have 4 rentals under the business name). They can use our equity in the rentals to approve LOC if we agree for them to put second lien on the properties. They use 80% of the appraisal value of properties minus loan balance to decide on the limit for the line. $ 50 for each appraisal and 1% origination fee based on the limit. No annual fee or specific term. Variable rate based on prime rate+1%. If we draw it, we can just pay interest only for the minimum payment. Sounds good to us. LOC will be good for our short-term rehab to get things going. The question is second lien. We are brand new to this and have never had second lien on our properties. Is that something quite common? What is you guys' input on this? Thanks so much!

Post: Tenants complain about vent cleanness

Robin EvansPosted
  • Rental Property Investor
  • Dayton, OH
  • Posts 97
  • Votes 42
Quote from @Nathan Gesner:

Post: Tenants complain about vent cleanness

Robin EvansPosted
  • Rental Property Investor
  • Dayton, OH
  • Posts 97
  • Votes 42

Well, of course, the tenant insists they didn't cause the problem and would not pay for plumbing cost. And quote this from Lease: 

Landlord’s Maintenance of the Premises. Landlord shall maintain the structure, roof and foundation of the Premises, and the heating, plumbing and electrical systems of the Premises unless the repairs required are a result of any act or omission of Tenant (excluding normal wear and tear). If any such damage is a result of the act or omission of Tenant, Tenant shall be responsible for all costs to repair such damage. Landlord shall carry out all required repairs in as reasonable time as possible in accordance to applicable laws, but shall not be liable to Tenant for any disruptions or inconvenience to Tenant as a result of damages or repairs or any claim that the Premises is uninhabitable (except to the extent of any non-waivable warranty of habitability provided by applicable laws).

And he keeps arguing back and forth that they didn't cause the issue and contradicting himself by they don't do dishes v.s.  they do dishes but in a bucket and throw scrap food outside. We just have to tell him after plumber evaluates and determines what caused the problem, we will make a decision about who is responsible to pay. It is pointless to argue who caused the clog at this point. Hope you understand and just wait till tomorrow.

Wow, that really makes my day and helps make our decision to get rid of him pretty quick!

Post: Tenants complain about vent cleanness

Robin EvansPosted
  • Rental Property Investor
  • Dayton, OH
  • Posts 97
  • Votes 42

@Bill B. Thank you for the advice! We manage our own properties and used this clause from another landlord's lease sample. We were not thinking too much about the clause and thought that was how it should be. Now we know.

@James Mc Ree Thank you for your input! 

@Nathan Gesner Thank you for the advice! He is wearing us down! There is some update on the duct cleaning issue that I will mention below. 

@Teddy Binette Totally. We can learn so much from BP forum! Thank you!

@Oscar Martins Thank you for the smart idea! Nobody wants a rent raise. But when we met them yesterday, they even asked us if there is any chance of rent decrease next year, oh my goodness! 

@Bud Gaffney Indeed, especially this one. 

@Judy Parker Just learned something new "happy clause".  Thank you! 

Awesome BP forum! We feel the power of Biggerpockets community and are very appreciative for all your feedback! 

New update after we inspected the house yesterday: 

1. The air duct is under the floor (guessing it is a trend in the 70's for a slab house?) and looks like made from clay? There are some installation debris (small pieces of rocks) at the bottom of the space where one duct sits. We cleaned it due to the fact it might have been there before they moved in. It took 3 minutes. No big deal. 

2. The bathroom exhaust fan looks very dirty and they claim other fans are fine but just this one is so dirty. He wanted to borrow our vacuum to do some cleaning and we refused to lend tools. We cleaned the fan that took 2 minutes and told him going forward he needs to do his own house cleaning regularly. He said okay and didn't mention duct cleaning any more. 

3. The bigger issue is kitchen sink. One side is leaking and needs plumber putty to stop the leaking. There is a clog somewhere down below. They claim they wash dishes in a bucket (we see the bucket) and don't throw any food scrap or other trash down the drain. There is nothing in the p-trap. This is a duplex that shares one septic tank. The other side doesn't have any clogging issues. And the drain is fine when this tenant moved in. There is a clause in our lease that says:

"Tenant shall be responsible for all costs related to any repair or maintenance of any plumbing stoppage or slow-down caused by Tenant, whether accidental or purposeful. Tenant shall not place into any drain lines of the Premises any non-approved substances, such as cooking grease, sanitary napkins, diapers, children’s toys or other similar objects that may cause a stoppage. Tenant shall notify Landlord of any plumbing leak or slow drainage within 24 hours. Landlord shall use reasonable efforts to remedy the plumbing problem. Tenant shall only use a plunger to attempt to fix a slow or stopped drain, and shall not pour chemical or other drain cleaners into any stopped or slow drains. Tenant shall also be responsible for any plumbing system freeze-ups occasioned by Tenant’s negligence."

With a clause like that, here is our thought on dealing with this issue: We can fix the leaking by putting the plumber putty on because it looks like natural wear and tear. For the clog, either notify the tenant to find a plumber to fix it or we find one fix it and charge tenants for it. The plumber can also let us know what caused the clog. Any input on this one, dear BP friends? Thank you so much!

Post: Tenants complain about vent cleanness

Robin EvansPosted
  • Rental Property Investor
  • Dayton, OH
  • Posts 97
  • Votes 42
Quote from @Jacob W.:

I'm a commercial landlord and occasionally have had tenants complain about things that were their responsibility in the lease. I'll admit to early on being a softie and just taking care of it to maintain a good relationship if they're paying their rent each month. That's probably not a good approach and I've become more assertive in sending a screenshot of the portion of the lease showing it's their responsibility. 

Sometimes the lease is silent on a particular point of contention in which case I usually have our handyman take care of it. It may cost me a couple hundred dollars to avoid the drama, but I write it down and remember to add it to future leases and renewals and mark it up as a lesson learned. 


 Thank you for sharing your input with us! We also have a store rental and need to learn how to handle with the commercial tenants. 

Post: Tenants complain about vent cleanness

Robin EvansPosted
  • Rental Property Investor
  • Dayton, OH
  • Posts 97
  • Votes 42
Quote from @Bruce Woodruff:

Sounds like a PITA. Move him out, then clean the ducts.


 Thanks for the directness! 

Post: Tenants complain about vent cleanness

Robin EvansPosted
  • Rental Property Investor
  • Dayton, OH
  • Posts 97
  • Votes 42
Quote from @Theresa Harris:

Ask him when the last time was he changed the filters on the furnace.  Then remove the ducts, put a vacuum hose down and call it done.


 Thank you for your input! We changed the filter in July and about to change again this Sunday. 

Post: Tenants complain about vent cleanness

Robin EvansPosted
  • Rental Property Investor
  • Dayton, OH
  • Posts 97
  • Votes 42
Quote from @John Teachout:

While I don't like to let tenants tell me what to do with a property, it may be worthwhile to get the ducts cleaned if they're dirty. You can remove a grill and look into them. It's normal for there to be some dust in them. The concern I would have is that this would be the tip of the iceberg with a continuous litany of issues arising that need attention based on their perception. Next thing you'll have "mold"...

We feel the same especially about how he expresses the issue to us. Mold is actually their complaint about the last rental place they were at. Thank you for your input!


Post: Tenants complain about vent cleanness

Robin EvansPosted
  • Rental Property Investor
  • Dayton, OH
  • Posts 97
  • Votes 42
Quote from @James Mc Ree:

The ducts may actually need to be cleaned based on the age of the home and prior care. If you call a duct cleaner for an assessment, for sure they will need to be cleaned! Take a look at what the tenant is reporting and ask, "Would I want to live here like this with my young child?" It's about $400 to clean ducts near me, so not a big deal.

The bigger question is, "Do you want to suffer a vacancy?" Ending the lease at the end of the term or early is easy. Vacancy is often a landlord's biggest expense. Look over what else you might need to do to bring in a new tenant and decide if it is worth it.


 Thank you for your input on the vacancy! It could be an issue to find a new tenant right away in wintertime. A friend of mine who is also a landlord doesn't usually give out rent increase notice in wintertime out of the same concern. 

Post: Tenants complain about vent cleanness

Robin EvansPosted
  • Rental Property Investor
  • Dayton, OH
  • Posts 97
  • Votes 42
Quote from @Richard F.:
Quote from @Robin Evans:

A tenant of ourshas just complained today about vent cleanness after he lives in the unit for 10 months. He sent us a pic of the ceiling after bathroom exhaust vent is removed that shows an accumulation of dust and says it is impossible that it got that dusty in the months that they live there. He then further complains all air vents in the house are dirty and sort of implies we need to get all vents cleaned. He mentioned the situation is not healthy to his several-month-old baby. 

The previous owner did hire a cleaning company to do a deep cleaning before moving out

We did do a thorough move-in inspection with the tenant before moving in and we signed the move-in inspection sheet. Everyhing was marked "good" by the tenant on the sheet, including exhaust fan.

Previously he also complained about us not weedwacking (which we have been doing) and fall leaves getting into his garage that brought bugs. It goes on and on....

 Here are our questions. 

1. Do you guys usually clean air vents before renting the unit out? Is it necessary? I googled and EPA does not recommend that the air ducts be cleaned routinely, but only as needed

2. How to respond to the tenant's complaints about air vents?

3. His one-year lease ends end of Jan. 2023. We are thinking about giving 60-day notice and terminating the lease. Do we need to give a reason? 

Any input is greatly appreciated ! Thank you very much!


 Aloha,

1) No, and No. HOWEVER based on your comments, I believe tenant's concern is actually the ducts as well as the vent grilles. (We do clean the grills, routinely) For central HVAC systems, dryer vents, kitchen and bathroom exhaust vents, they do indeed need duct cleaning periodically based on actual buildup of grease, lint, or other drek.

2) If the exposed grills were actually dirty at move in, or if there was any indication/conversation regarding sensitivity/asthma or similar concerns, and depending on just how dirty the ducts are, I might consider having the ducts cleaned, except for #3.

3) Check local law, but you should be able to simply "non-renew", with no reason. Do not provide a reason, there is no requirement to do so, regardless of how hard they beg you to give them a reason. "Sorry, the decision has been made".

There are far more good tenants than bad, I do not waste time with the bad. I would offer to let them out without penalty for breaking the agreement at any time between now and Jan 31, based on the pettiness of their other noted complaints, and using the "I have a baby" card. You do not mention, but if I were to guess this is an older home, with YEARS of dust and who knows what waiting to shake loose...if hidden dust was a major concern, they should probably be looking at much newer properties.

This is a duplex built in 1970 and may have built some kind of dust over the years. There was no conversation regarding sensitivity/asthma or similar concerns when he did the move-in inspection. He was just so eager to move due to the mold issue of the previous place and a new baby on the way. We don't mind changing filters on our cost due to the fact that quite a lot of tenant don't change filters as requested by landlord (found that out on BP forum as well). But we are thinking of writing into lease that tenant is responsible to clean grills since they live on the premises everyday and should be responsbile for the dust they create. 
Thank you also on the tip of vacate reason. We will keep that in mind.