So, I think I will send a certified letter to the company owner to get their attention. I left out the company name, don't want to be accused of slander..... But, any suggestions or comments based on what I have below, hit me back:
This letter is in regards to a roof installation that your company completed at 411 Pembrooke Blvd in Baltimore, MD on April 30, 2013.The roof came with a 10 year warranty, for which I have a receipt from your company. On Saturday November 14, a neighbor at 413 Pembrooke Blvd contacted me stating that there were several shingles blown off of my roof and into the surrounding neighbors yards. I contacted XXXXXX Roofing that same day requesting repairs under warranty as soon as possible. I finally was able to get you to make the repairs on Wed Nov 18, the day before we were expecting a major rain event. Had the repairs not been made, there would have been significant water damage to the property.Had water damage occurred, I would have had to take action against XXXXXX Roofing for the damages. Wind gusts on November 14 were in the 30-40 mph range, nowhere near strong enough that shingles should have come loose.There were no other houses in the neighborhood that had shingles come loose.
I am very concerned about the installation of the roof at this property. My concerns are as follows:
1) The overhang off of the edge appears to be extreme. My understanding is that the shingles should be cut flush to the edge.A drip edge is supposed to be installed at the roof edge, and shingles cut flush with it.
2) The shingles that came off, did so in almost a perfect square. I am really concerned that the fasteners were either driven too far into the plywood, or not enough fasteners were used to secure the shingles to the roof.
3) The roofing felt appears to be installed in the wrong direction. My understanding is roof felt should be installed across the roof width, and not along its length. The photograph that I have of the missing shingles, clearly shows the felt paper was installed along the length (top of ridge to gutter) of the roof.
I am requesting that XXXXXX Roofing take these immediate actions to prevent further problems with this roof:
1) Carefully inspect the roof fasteners to ensure all of the roof shingles are secure
2) Correct the excessive overhang of shingles off of the roof edge
3) Inspect the roof at 6917 Gough St (Eastwood installed a new roof on this property for me on April 24, 2013) for similar issues and take corrective actions to ensure no shingles come loose at this property either.
Please understand that both roofs are only a couple of years old, and if there are future issues and XXXXXXX Roofing does not act promptly to return my phone calls and honor their warranty and make the repairs, I will be forced to use another roofer to make the repairs, and then take action against XXXXXX Roofing to recover my costs for repairs.
Sincerely,
Robert F Gribben Jr.