Season's Greetings All!
What a nice thread to stumble upon in my search for POF info on the web. I'm new to BP and relatively re-new(ed) in REI. I had dabbled in rehab and landlording beginning in 2005, but nothing very dedicated nor focused w/DD as I am doing this time 'round.
ANYWAY, I just wanted to add my "things that make you go hmmmmm..." comment. First of all, thank you, Priscilla for sharing your experience and learning on this product. As for this program, if it's been going on for at LEAST 3yrs, one would expect that such newbie errors as you just described in your transaction would have been handled VERY EASILY. GRANTED, not all locations, companies, transactions are equal, the timeline, what to have ready, and communication SHOULD HAVE handled the intricate timing between the 2 companies (a-b, b-c)!
Your comment a few pages back (as well as those who had similar customer experience w/staff) about the customer service indicates that cameron's system has worked out the bugs to make things run smoothly in the (easy part) setup of front-end: websites, POF letter, who, how, when, what of building the leads list. By how poorly (and barely) the staff AND Cameron's DIRECT interaction in your transaction played out, I'd be willing to bet you're in the top 1% who actually close!!
This system from start to finish, should have equal excellent customer service from setup/start to close/finish just in the same way you had exclaimed how great their customer service was in the beginning of your journey w/their iFlip system.
He does seem to have a WONDERFUL system FOR HIMSELF, though... I get 1k to let ppl use my templates... meanwhile, I can use that pool to fund various short term deals all day & night... my hold time for the 98% of the growing pool is the average statistical time it takes the users of my system to close on a deal. I don't think that what he has setup makes him a bad person, NOR that this system is illegitimate/invalid. However, I am quite impressed with what he's built for himself while only barely really helping others - ASSUMING that Priscilla Z's experience of a basic(?) close ALMOST got screwed up b/c of lack of detail and due diligence.
Your exit/close should have been as flawless as your entry into his web... er... system! ;) Unfortunately, there was no clear documentation nor communication of BASICS of what to have ready, what to possibly expect, and when/how all the players interact on a close to ensure a smooth transaction. Your review/experience could have EASILY gone sour had HUD decided NOT to re-close OR someone in the process decided to drop the ball a few more times.
In closing, if a user is buying into a system (sourcing leads, getting funding, and completing a transaction w/the funding), the user isn't just buying the front-end and middle part of that system. they're buying into a system that should work from start to finish without beginner/basic near screw ups that Priscilla's story described!
Anyway, congrats on your successful close! I wish you many more successful transactions.
