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All Forum Posts by: Lisa Hoyt

Lisa Hoyt has started 3 posts and replied 42 times.

Post: Dishwasher or More Cabinet Space?

Lisa HoytPosted
  • Salem, VA
  • Posts 42
  • Votes 7

Dishwasher!!  I just replaced mine, two weeks to determine old one was unfixable,  had to wait an extra week for delivery because model with rebate was out of stock.  Three teenagers/young adults/athletes + mom = many dirty dishes. Even with everyone pitching in to wash, quality of life greatly improved upon delivery.  I can't even tell you how MUCH improved...

Yes, dishwasher.

Post: frequent toilet issues

Lisa HoytPosted
  • Salem, VA
  • Posts 42
  • Votes 7
Originally posted by @Michael Julian:

I hate to get graphic here, but I can't imagine someone, especially a child creating a crap that could not be flushed in a decently maintained toilet. When I broke my arm, I was on narcotic pain medications for a few weeks and they caused constipation issues. I dropped one that felt like it ripped me open and it went down. There has to be another issue here, excessive TP or low flow toilet....

 Hate to disagree...but...I used to run group homes and this was a chronic problem especially with people on certain types of meds.  Large, hard stools coming from adults or children who flush too readily (adding TP to the mix) will clog no matter what size toilet. 

 However they now make elongated bowls (gives more room to macerate stool if needed) and more powerful flushes (advertised as "geriatric" often sold in "comfort height"). You may have to special order through Lowe's/Home Depot, but they are comparably priced to mid-range "standard" toilet.

Short of replacing the toilet can you add some sort of clause to the lease that says tenant responsible for plumbing repairs directly attributed to stool so they are more motivated to chop, plunge, auger before calling you or the plumber? Or a bonus (gift card or something) for NOT having to call the plumber...

Originally posted by @Account Closed:

IMO the situation could be improved a lot by 1) advertising that the unit is in an owner occupied building and 2) not having your sister initially show the unit.  That being said, the biggest issue is showing the unit occupied. The applicants are experiencing too much weirdness and bad vibes at one time.  Looking at occupied units is horrible.  Showing up to an appointment to find a reticent landlord showing a unit full of someone else's stuff.  Just yuck.  

 I totally agree.  The ads do say "owner occupied" and she is looking for the right friend to be her "tour guide".  Very good points.  I am glad she will see that someone else shares my opinion.

Originally posted by @Damion Byros:

I would say you can use the economy and the area of your property in order to be competition wise more competitive with lower rent based on supply and demand . For instance if you have not been able to rent your property for the last three months and you've really marketed it I think you should lower price to drive demand and get potential tenants because you've got to take into consideration those carrying cost that it's taking out of your pocket when your not have the unit rented out  

 (Sigh) I know, it's only been 15 days since we started this, I don't feel like that's been enough time to say that we gave it a good try, which is why I was looking for ieas I might have missed.  Thanks.

Originally posted by @Luke Montoya:

I personally aim to keep my units 5-10 percent under the market rent to attract and keep great tenants.  I have been renting out one townhouse since 2010 with no vacancies or significant tenant issues (two sets of tenants with the latest tenants splitting up recently and one staying with a new friend).  I recently bought a second townhouse and found tenants in two weeks and they moved in the day of closing and no issues thus far.  I attribute this partly to location but partly to keeping the units slightly under the market price also.  (These are also what I would classify as B class properties, so that helps.). However, my priority is ease of the investment over maximum cash since they are out of state (Nashville) and I don't use a management company (I just have a buddy who fixes things for an hourly rate if things break, but that is rare since the units are less than ten years old).  Bottom line is if it was me I would probably lower the asking price.

 You have a unique situation too, and it is working for you.  The only difference I think, for her, is living in the property.  If she didn't live there I think psychologically it would just be number crunching and be much easier.  PLUS the apartment being occupied (my opinion) greatly diminishes the beauty of the apartment.  She is reading all of these comments too, so we are both learning.  I LOVE that I can help her long distance, similar to your buddy being in a different state.  Technology is our friend, I want to make sure we are using all that we can.  Thanks for your answer.

Originally posted by @Michael Boyer:

As I read this and the replies, the very best thing I could think of for you and your sister right now is actually a different angle. 

Rather than searching out a tenant, instead do an all out, exhaustive search for a property manager (look into credentials, experience, terms, etc and on this site and online about how to get the best the best one possible). I think you want a property manager that focuses on rental not sales (which may be what you had with a broker).

Each market is so unique and situation depends on the facts and circumstances. The very best person or property management firm in your area may be the best short term plan. They will know the exact price the market will bear and screen and select tenants for a living.

This could be a short term solution to reduce stress and get stability.

Then long term you and or your sister could get a chance to learn more about the property management and landlording process. I would start with simple book like Leigh Robinson's Landlording (about any recent edition, available very affordable used). Then expand out from there to other books.

 Thanks for the book suggestion Michael, I think you have a good point about a PM who is local, with more (to my zero) experience.  My sister is a good person who works in a social work profession, not in the business world.  She has more short term vision then long term picture - but we are working on that.  

On my end, I think I have done a very good job (for a beginner) getting people interested at her price point, even qualified ones, but the deal wasn't coming together which is why I reached out for suggestions. I have learned so much from pouring over posts, watching the webinars etc, which is what gave me the courage to post.

Originally posted by @Tom V.:

@Lisa Hoyt

Two points for your sister:

1.  I think it is counter-productive to show a unit that is still occupied.  You are going to turn off potential good candidates.  

Wait for them to move out, make it look as crisp and clean as possible, take good pictures and only then, after a month of marketing in rent-ready shape, should you consider adjusting your price.

2.  People almost always rent the best unit they can afford.  By lowering the rent, you are unlikely to find a really well qualified tenant who wants a good deal.  Instead, (as you said) you would simply be more likely to attract more people who could just barely afford to rent your place at the lower price point.  

Market the property well and then find the right tenant.  

 Tom, you have just joined "Team Lisa".  Thanks for your comment.

Originally posted by @Derreck Wells:
Originally posted by @Account Closed:

It doesn't need to be brought down to bare wood, there are different techniques for different components. It just needs to be "made safe" using the right method for that component. Example, if a flat wall with no outside corners has lead paint, it needs to be made intact with no holes in it. The lead paint can stay if it's not loose (cracked, peeling, etc.) and not mouthable. Meaning a kid can't bite it, like on an outside corner. Covering it with a thin sheet of sheetrock is preferable, then it can never be an issue in the future, but usually we just repair and repaint to save the customer money. 

If you have lead paint and get a lead certificate, the smart move is to preform a "post compliance lead inspection" (PCLI) every time you flip tenants. You don't have to hire a licensed deleader every time, the state usually gives landlords 30 days to fix any issues discovered during the PCLI themselves. There are exceptions, if the tenants destroyed entire walls for instance, but the State really does want to work with landlords to make these units safe.

 Thanks Derreck for your insight, this is exactly why I wanted to post here. She has made note of your contact info.  Your paraphrasing looks to me to be spot on.  She definitely would not prefer to live over a house full of young children, but as long as the current tenants don't have children she is not operating outside of legal limits.  And we have not had any applicants with children who meet the income criteria, Section 8 or not.  

But in MA, unless I am mistaken, an apartment can't be approved quickly, or deleaded quickly, so she would lose money in the deleading process and then still not have tenants who meet her income requirements, just the future ability to take Section 8 vouchers, not an appealing thought for her.

I would rather (but too late, rent has been lowered) wait it out, clean up and show a gleaming like new apartment to motivated, qualified people. She is resigned to doing that if the rent lowering doesn't work out.

We really appreciate people taking the time to add to the conversation. I would love to buy another property in VA and use what I have learned through this experience for my own benefit.

Originally posted by @David Trounce:

Phew, that's a big drop and not likely to attract the kind of tenant you are happy with.

 Right.  The first 2 calls this afternoon were for Section 8...

Originally posted by @JD Martin:
Originally posted by @Allen Clark:

"But the risk of losing one month's rent is too traumatic to even think about."

Ummm, vacancies happen. If there is this much stress with churning the unit perhaps she should think about selling? It sounds like she is not cut out for being a landlord.

I do not see much of a conundrum here. I would wait until the tenants moved out. Then give it a thorough scrub and perhaps even paint. Then show it for higher rent. 

 This is a good point. An overall vacancy rate of 8-12% isn't really unusual in the grand scheme of things. It sounds like she had more than 17 years of no vacancy, so she is due. 

 I agree, and our mother was grossly underpaying so she's trying to make up for lost time, but doesn't want to be "greedy".  I also just told her she should look at the real numbers/cost of doing business as a part of her pricing, not just the comps (which are generally higher).  Bottom line, she wants a tenant who pays and doesn't need her to interact with them unless they happen to be going in or out at the same time. Friendly neighbors.