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All Forum Posts by: Laura Stayton

Laura Stayton has started 1 posts and replied 248 times.

Post: Cameras on Properties

Laura StaytonPosted
  • Property Manager
  • Delaware
  • Posts 248
  • Votes 133
Quote from @Joe Windsor:

My wife and I own a duplex in Missouri and live in NC and are hoping to get another unit out here. Does anyone have knowledge to cameras on your properties. Can we put cameras on the outside of our properties or is that an invasion of privacy?


 You cannot have access to cameras.  Your tenant can use them with their internet service if they like.

You should always check rental history.  You will need a rental release signed by applicant giving permission to release information on their tenancy.  Also, cross check the owner of record to make sure they are who they say they are (many people do give a friends number and say they're the landlord)  That's why it's so important to check

Post: Late fees? Pet Rent? Acceptable Vacancy Rates?

Laura StaytonPosted
  • Property Manager
  • Delaware
  • Posts 248
  • Votes 133
Quote from @Austin Siewert:

Curious what others are currently doing for:

Late Fees? How much and at what point in the month?  5th? 10th?

Pet Rent? Do you charge and how much.

Acceptable Vacancy Rate - we own a reasonable # of doors in the city of Milwaukee - not great areas but not horrible either.

Thanks in advance


 State laws dictate what you can charge for a late fee (in DE we have a 5-day grace period and the maximum allowable late fee is 5% of the rent amount) so look at your landlord-tenant code for this.

As far as pet fees, it is also capped per the landlord-tenant code for our state at one month's rent.

Too many variables to address your vacancy rate question.  

Post: What to do with security deposit?

Laura StaytonPosted
  • Property Manager
  • Delaware
  • Posts 248
  • Votes 133

I'm not sure about California but in Delaware we have to put security and pet deposits into an escrow account (separate from all other accounts)

Post: Broken toilet handle

Laura StaytonPosted
  • Property Manager
  • Delaware
  • Posts 248
  • Votes 133
Quote from @Adam Rodriguez:

Hey landlords.  Our tenant called us and said the handle on their toilet broke. Is the cost to repair their responsibility or ours?


 Your responsibility

Post: Cosigning for individuals or a group?

Laura StaytonPosted
  • Property Manager
  • Delaware
  • Posts 248
  • Votes 133
Quote from @Sheridan D'Agostino:

We are in the process of renting out one of our properties to four college students. They are all on the same sports team and have no "proof of income." We have met them and they have a good reference from their previous landlord. We are still diligently screening the tenants and they are agreeable to using their parents to cosign in one way or another.

Can I have one parent cosign for the group if they agree or does each individual renter need a cosigner? I hate to continue to pile on the fees for credit checks to do them on four sets of parents after charging the tenants for this. 

Thanks in advance! 

We have each student have one parent co-sign and responsible parties on the lease. So 8 applications and screenings.  This has helped tremendously over the years to recoup damages done from the college students. 

Post: Home warranty companies

Laura StaytonPosted
  • Property Manager
  • Delaware
  • Posts 248
  • Votes 133
Quote from @Jolene Blackbourn:

My house came with a home warranty company that sucks so bad they caused more problems than they helped with and I've had to pay for all the repairs that were covered under warranty anyway.  It was free the first year (or not free since their poor service and my lack of understanding cost me my tenants), but I refuse to pay for them again.  Is there a home warranty company you recommend?  Or just skip it?

I haven't dealt with one I would recommend....
Quote from @Russell R Massey:

Renters out 8 mnths ago. It has been on the market since then with no action.I am owed $4+k. Renters had 680+ credit score when moved in. 

It was sent to collections by Mgt Company. 

Can I still take them to small claims? Or what are my next best steps? 

In Georgia. 

You can file a debt action in Delaware if you know their address and then file a wage attachment if you know where they work.   Not sure about Georgia.  

Post: Self-Manage vs. Hire a Property Manager

Laura StaytonPosted
  • Property Manager
  • Delaware
  • Posts 248
  • Votes 133

If you don't know your landlord tenant code, how to give proper notices, how long you have to fix maintenance issues, how to evict if needed, etc...you should hire a property manager

Post: Unusual Tenant Issue-- What would you do?

Laura StaytonPosted
  • Property Manager
  • Delaware
  • Posts 248
  • Votes 133
Quote from @Adam M.:

Howdy BP,

Right so this is a bit of a long one but I will try to keep it brief! 

We have been very fortunate in our RE careers to not have any serious issues with tenants at our properties. That being said, we have now run into a strange situation where I am not quite sure how to proceed.

The tenant in question funnily enough happens to be my neighbor, as I own several units on the lot and for this reason, I have managed it personally over the years unlike other assets in our portfolio. I have generally had no problems managing it myself until our long term tenant moved out 15th of December (typically a slow month to find leads for leasing in our market) and our new tenant moved in on New Year's Eve after a slog of hardcore interviews and showings.

Let's call this new tenant Kevin. Kevin moves in with his girlfriend and is extremely communicative from day 1, proactively keeping me updated with his move plans and the like. I do my due diligence on Kevin (and his girlfriend) and he has zero evictions, zero criminal history, great credit score, referrals etc... ticks all the boxes. The only quirk was that he wanted to pay for the year up front. He showed me his cash statements and had a quarter of a million dollars in his checking from a recent inheritance of a deceased family member. We negotiated a 7 month lease (his request... which I thought was fine seeing as if he chose not to renew, it would be easy to find a tenant in Summer) with a condition in the lease that if wanted to extend to the end of the year, he would need to let me know by the end of February. He paid for the security deposit and the 7 months up front no issues.


Kevin typically is a great neighbor, even doing (approved) home improvements to the unit (he repaired a fence that was damaged due to weather conditions for example) as he was moving around a lot beforehand and was excited to settle down somewhere and call a place "home". 

A few weeks into the tenancy something strange begins to happen-- I am suddenly hearing very alarming arguments between the two of them from next door (which is saying something as noise does not find its way into my house easily). These arguments happened several times to the point where we almost considered calling the police as there was clearly violence involved. Since these arguments ensued, Kevin has not replied back to any of my texts, deadlines, or anything else that relates to letting me know he wants to extend his lease agreement to the end of the year. He has already paid until July when his lease is over, but is now completely avoiding me. I know having been a landlord for many years that this is not right, but clearly, may be a sensitive issue. Whenever I send a message regarding rent terms or lease information, it is a given that  we hear arguments next door.

I am considering soon placing a penalty notice on his door for "failing to communicate by the deadline I had provided him with (end of Feb)." What would you do in this situation?

Assumptions:


1. I am either thinking that the arguments between the two are sadly making them rethink extending the lease together which is why he is avoiding speaking with me about the matter.

2. Since he has moved in, there has been a myriad of sports cars and expensive motorcycles that have adorned the driveway. I am not one to assume personal finances but perhaps he is worried about extending due to financial constraints? I failed to mention he doesn't have a job, he is solely living off this lump sum which I thought was fine considering all the great references I received. 

Any help or advice would be much appreciated as always and hope you are all having a great Tuesday so far.

Many thanks,

A


 I would call the police next time you hear a potential domestic situation and get a police report.  With that you can send him a violation notice (according to your states landlord tenant code) I would also send a notice to vacate at the end of their lease term now (no need to wait) so there's no choice to extend or gray area of assumed compliance.

Good luck