@Ian Tvardovskaya
I have had experience with them. They are in no hurry to do anything (that's government, I guess). I learned a very hard lesson from them. As per their contracts with the landlord, they have the right to terminate or amend it at any time during the 12 month contract period. Two months into my 12 month contract with them, they decided arbitrarily, that my very poor single mother of 3 tenant, suddenly started to make enough money to afford a $1,063 per month rent. When in fact all she could afford was $97. But, through their infinite kindness they were willing to pay $367 toward that rent amount for the tenant, when they signed a contract with me to pay $966 of the monthly $1,063 rent payment.
They did not give me any advanced warning that a financial review was going to take place and they were late notifying the tenant that they made this decision. She could not get away from work to go and file an appeal, which you only get 10 days to do. I was notified with only 3 days out of the 10 left. I tried to get a hold of the tenant to ask her to appeal, with not luck.
The result, the tenant had to move out and walk away from her voucher. That left her and her three boys homeless. She had to ask a cousin to take them in until they could get another place to live that she could afford.
They left me holding the bag. I received two months of rent when CMHA promised to pay 12 months. I told CMHA that I would be very wary of ever signing another contract with them.