@Patti Robertson
Hi Patty, Your advise was very appreciated. It really allowed me to feel in control during my next interaction with the tenants. My husband was annoyed to the 9th degree and raised his voice a few times after they said certain things. I spoke with the landlord liason today before speaking with the tenant. I advised her that the tenant had already violated a few terms on her lease(didn't get specific) and we're trying to work with them to correct the matter. I asked her; If we could not harmonize with the tenant... would it be possible to break this lease early. She would not even entertain my question.., she just kept stating-"you should work it out with the tenant..." I asked her if an addendum was permitted holding the tenant financially responsible for the repairs and on going floor maintenance... She advised that, that was acceptable. She recommended creating an addendum that makes them financially responsible for a monthly floor cleaning service.
The conversation with the tenants did not go so well. They were being very slippery, deflecting and playing the guilt card, something heavy. My husband was very insulted by their responses. Also, I'm pretty sure they were insulted by his as well. They told us that the other people would be out in 34 days. They said that they were not trying to be malicious. we advised them of the dryer vent and AC maintenance and how those were additional cost to us and that we were going to have to now create an addendum to address the violations ( they were so busy rebutting me ; I'm not sure they got my point... the notice will clear it up.) They felt the remedy was that we could pop up at anytime, and she would clean the floors get down and "scrub on her knees (all dramatic)",,, she said no one had ever told her that the floor needed to be more than mopped...so she is not willing to pay for the service and would rather clean them herself. I don't even understand how you could make white grout lines turn black in just 3 months time! We are thinking- send them the written notice concerning the violations( per your suggestion) as well as required remedies and an addendum that addresses the on going floor cleaning services. If they don't comply we will pursue eviction at that point. Also, when you stated "Only problem is, you’ll have to deduct your share based on the remaining lifespan"... I'm not sure what that line means.... would you mind elaborating?