@Regina Sloan
You can mitigate risk by finding contractors that run their business like a business and not a hobby. An excellent way to determine this is a list of questions during the initial discussion. Start by asking what their top three KPI they track in their business are and the average time per job. From my experience, a contractor should provide metrics off the top of their head without hesitation. If they don't, you know it's only a hobby for them.
Second, in business, you have to perform based on cost, schedule, and performance. Usually, with contractors, it's rare to find all three. Starting with the contract, use an incentive-based contract. It will hold the contractor to a time frame in the contract; avoid a contractor that will not modify a contract. All the contract is just negotiation and should be altered for each job.
Third, the cost is hard to determine, but from my experience, you will always go over budget. Your contractor should be able to provide cost-effective options. I also like to have the contractor walk the property during closing and give them an idea of what we plan to remodel. This will allow you to have a better ballpark figure, but I like to go into remodels with a cushion to cover the cost over runs. For example, our last investment property needed a new roof, which was not planned.
Fourth, performance should be based on dispursements and quality control inspections. Each step should have clearly defined milestones in the contract during the remodel with someone you trust doing a walk-through. If the performance has met the standard, you then release disbursements to the contractor. Never pay upfront. I only cover material costs upfront. The final payment is removed during the final walk-through.
Sincerely,
Josh