@Danny M. It is not uncommon for Realtor "Teams" to have a more senior member of the team to pass on leads to junior members. But this is more common with traditional owner occupant listings. I am a preferred realtor with BP. So when I speak to a potential client I do not pass them on to a team. The clients work directly with me thru the entire process. Regarding availability of a realtor your working with you need to set expectations up front as to when to communicate with them and typical response times. Every realtor is different regarding this. So manage expectations on communication. The fact if they were out of town and passed it to a colleague to help isn't a bad thing. Glass is half full in my opinion regarding this.
I would suggest moving forward post on BP the actual area your looking in when asking questions. That way you will get other investors working in that area to give you more specific advise. Its amazing how often I see new investors try in reinvent the wheel in setting up their Core 4, etc. A good investor/realtor, like myself, will gladly share my contacts with my clients that have made me a successful investor over many years. Hope this helps you in your search.