All Forum Posts by: Jennifer Streamer

 Where is the house located?

 I'm curious about the additional reasons if you have time to share!

 Thanks so much for the offer.  I've sent you the address.

Quick update for anyone following this thread.  After great communication last week and a written quote, the sod company won't respond to my calls or emails to schedule a date!  I'll wrap up the thread with some before and after pictures once we get things sorted out.

We posted the rental last night after midnight and have 5 inquiries so far...

I've had success with Realtor.com.  You can use the filters to select multifamily properties as an option.

Good luck!

 Good tip about the portable ac!  It was a guilt trip.  I've been outside all day and it's very pleasant.  It's cool now.  Low 70s.  We did offer to loan some fans.  He said no.

 Thanks for the encouragement.  I always try to be fair with tenants!  This is the first time anyone has pushed back.  So I started to second guess myself!

 What could the lease say to help here?  I wouldn't want to give a specific timeframe, because in a hot spell, it might take a while. Ours broke two years ago when the temps were in the 90s and I couldn't get anyone out for a week.  

Thanks to all.  I feel better about the decision.  Just for clarity, we didn't consider the Sunday option until the tenant requested it.  He told us he had called providers and confirmed that they were available on Sunday.  Since he knew it was possible, we figured we'd give him the option to pay our preferred Hvac provider the surcharge.  

It's been a good run.  I hope this doesn't sour the business relationship moving forward!

we have had a good, but picky, tenant for seven years.  He has a lot of requests and most are reasonable.  The three year old air conditioning went out today (Sunday).  

We got in touch with a repair company.  They said they could be there tomorrow afternoon.  They offered to come this afternoon, but there would be a $55 surcharge for a Sunday visit, plus an extra charge if they had to make a second trip because their parts supplier isn't open Sunday.  This was the lowest surcharge I could find, by far.

We told the tenant the repair person would be out tomorrow.  Since the tenant seemed frantic to fix the air, we said they could call the company out today if they were willing to pay the surcharge themselves.  The tenant had called around himself and knew companies were available.

It was a high of 81 today and is going into the 60's tonight.  So it's not painfully hot. Our air is not on at our house.

The tenant is furious.  Did I make a mistake?    Should I have paid the Sunday fee to keep a good tenant happy?

we have had a good, but picky, tenant for seven years.  He has a lot of requests and most are reasonable.  The three year old air conditioning went out today (Sunday).  

We got in touch with a repair company.  They said they could be there tomorrow afternoon.  They offered to come this afternoon, but there would be a $55 surcharge for a Sunday visit, plus an extra charge if they had to make a second trip because their parts supplier isn't open Sunday.  This was the lowest surcharge I could find, by far.

We told the tenant the repair person would be out tomorrow.  Since the tenant seemed frantic to fix the air, we said they could call the company out today if they were willing to pay the surcharge themselves.  The tenant had called around himself and knew companies were available.

It was a high of 81 today and is going into the 60's tonight.  So it's not painfully hot. Our air is not on at our house.

The tenant is furious.  Did I make a mistake?    Should I have paid the Sunday fee to keep a good tenant happy?