I'm currently using Buildium, and am looking into other solutions. My situation: I have almost a whole year's data in Buildium for 8 units. I own and manage my own properties, and will be buying and holding more property. I will be adding 6 doors in early 2016. If your business is managing property for others, then Buildium might work fine. If you plan to use it for your company's accounting (including overhead, etc), then you should probably look at another solution. If you use reports to manage your business, then Buildium is weak in this area. I'm finding that I have too many work arounds to make my business fit into their system.
The interface is frustrating, and the reporting just doesn't work well for my needs and business set up. You are not able to customize reports. To accomplish this, you need to save a report as an excel file, then tweak it. Then you'll need to tweak it every time you run the report. I think they will be working on making reports customizable. If you want to track expense transactions at the unit level (do a search for unit 3440 to see when carpet was replaced) you're out of luck; it only tracks transactions at the property level.
When entering data, you often have to back out of where you are to add something else, then go back to where you were to enter your transaction. It's easy to forget what you were doing before you had to go add another account in the chart of accounts.
When looking for property management software, it's hard to know what system will work best for your business. I'm very glad I jumped in and tried Buildium. I now have a much better idea about what I'm looking for. I'd still be researching if I hadn't just made the plunge. I now have a list of things I'm looking for in the next system I try. I'm looking into Propertyware next, and will be going down my list of questions and wants while I watch their videos and do a trial period.
Anywho, that's my 2 cents in case it's helpful :-)
Janel
