@Shannon Sadik Shannon, I saw that you were quoted in one of the media articles about this issue, and I recognized your name from the forums here, which is why I posted this topic for discussion. Reasonable-ness and City of Rochester are not two things that go together. My brother is a city firefighter, and he's downright disgusted with the way the city operates, and the trends he's seeing city wide. I don't want to get into politics, but it's beginning to not look good very good to be a landlord in the city.
I have similar issues in my duplex. The two tenants like to point fingers at eachother when it comes to who should be responsible for snow and grass. Neither do it, and both claim to be incapable of cutting the grass and/or shoveling snow. I added a lease clause this year - in addition to the clause on snow/lawn care being there responsibility - that if they don't do it, and it gets to a point where I have to do it, or have someone do it, then the charge back to them will be $35 for snow and $20 for loan to both tenants! If I get fined, I will simply pass that charge along . . . as well as any impact from the tax increase.
I'm happy to join up as a coalition of city landlords to try to take the city on, but I have a feeling the current city administration won't care much for listening.